Full-Time
Posted on 7/23/2024
Automates customer service tasks and journeys
$188k - $200kAnnually
Senior, Expert
Santa Clara, CA, USA
Hybrid position with telecommuting permitted.
Ushur focuses on automating customer service tasks to enhance customer experience. Their platform allows businesses to create digital versions of customer interactions, automating the journey from initial inquiry to service completion. This automation reduces the need for human involvement, making processes faster and more efficient, which in turn improves customer satisfaction as shown by increased Net Promoter Scores. Unlike many competitors, Ushur offers a no-code solution, enabling clients to implement changes quickly without needing technical expertise. The company's goal is to provide a flexible and effective platform that helps businesses streamline their customer service operations and achieve better results.
Company Stage
Series C
Total Funding
$89.5M
Headquarters
Santa Clara, California
Founded
2014
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Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Unlimited Paid Time Off
Paid Holidays
Wellness Program
401(k) Retirement Plan
401(k) Company Match
Stock Options
Flexible Work Hours