IT Portfolio Quality Analyst

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com.

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
• This position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance

Job Summary:

The IT Portfolio Quality Analyst is responsible for ensuring the accuracy, completeness, timeliness, and consistency of project and portfolio information maintained within Planview. As a member of the IT Portfolio Management team, this role supports reliable cross-portfolio reporting and decision-making by establishing and performing ongoing data quality controls across the IT project portfolio.

The analyst will routinely review portfolio data, develop and execute queries and quality checks to identify missing, inconsistent, outdated, or anomalous information, and partner with Project Managers and the Project Management Center of Excellence (PM CoE) to drive timely corrections.

This role reports to the IT Portfolio Manager and is well suited for an analyst with strong attention to detail, analytical skills, and an interest in portfolio management, project governance, and data quality.
Project Managers are accountable for the accuracy and timely maintenance of their project information. The IT Portfolio Quality Analyst provides independent quality assurance by monitoring portfolio data, identifying exceptions, facilitating remediation, and measuring adherence to established portfolio standards.

Required

• Bachelor’s degree in business, Information Technology, Management Information Systems, Project Management, or a related field, or equivalent relevant experience.
• 2+ years of experience in an analyst, project coordinator, PMO, portfolio management, data quality, reporting, or related role.
• Strong analytical skills and demonstrated ability to identify patterns, discrepancies, and exceptions within structured data.
• Excellent attention to detail and commitment to data accuracy.
• Ability to work effectively with Project Managers and other stakeholders to resolve data and process issues.
• Strong organizational and follow-through skills, with the ability to manage recurring deadlines and multiple priorities.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Excel and experience working with reporting, query, or data analysis tools.

Preferred

• Experience with Planview or another enterprise project and portfolio management (PPM) platform.
• Experience working within an IT PMO, Portfolio Management organization, or Project Management Center of Excellence.
• Familiarity with project and portfolio management concepts, including project health, milestones, risks, issues, financials, resources, and governance.
• Experience developing reports, queries, dashboards, or automated data quality checks.
• Familiarity with SQL, or similar reporting/data analysis technologies is a plus.

Key Competencies

• Data Quality Mindset: Recognizes inconsistencies and proactively works to improve the reliability of portfolio information.
• Analytical Thinking: Uses data and exception analysis to identify issues, trends, and opportunities for improvement.
• Attention to Detail: Maintains a high degree of accuracy while working across a large project portfolio.
• Accountability & Follow-Through: Tracks issues through resolution and ensures required updates are completed.
• Collaboration: Builds productive relationships with Project Managers, PM CoE members, and IT stakeholders.
• Communication: Clearly communicates data requirements and exceptions in a constructive, service-oriented manner.
• Continuous Improvement: Looks beyond individual errors to identify opportunities to strengthen portfolio processes and controls.

Measures of Success

• Success in this role could be measured through:
• Percentage of projects meeting established portfolio data quality standards
• Timeliness of project status updates
• Reduction in missing, stale, or inconsistent portfolio information
• Number and aging of unresolved data quality exceptions
• Accuracy and consistency of executive and cross-portfolio reporting
• Reduction in recurring data quality issues
• Effectiveness and adoption of automated quality controls

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $98,195 and $130,926 per year and may include cost of living adjustments.The actual base pay includes many factors and is subject to change and modification in the future.This position may also be eligible for other types of compensation and benefits.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Portfolio Data Quality & Governance

• Monitor the quality, completeness, accuracy, and timeliness of project information maintained in Planview across the IT portfolio.
• Perform routine quality reviews of key portfolio information, including: 
• Project attributes and classifications
• Project status and health indicators
• Milestones and key dates
• Risks and issues
• Project ownership and accountability
• Financial, resource, and other portfolio information, as applicable
• Ensure portfolio information is maintained consistently in accordance with established portfolio governance standards, definitions, and reporting cycles.
• Identify missing, stale, inconsistent, or potentially inaccurate information and coordinate remediation with the appropriate Project Managers.

Quality Analysis & Reporting

• Develop and execute queries, reports, and data quality checks to identify exceptions and outliers across the IT portfolio.
• Analyze recurring data quality issues and identify trends or systemic gaps that may require changes to processes, guidance, training, or Planview configuration.
• Maintain data quality metrics and provide visibility into portfolio compliance and outstanding exceptions.
• Support portfolio reporting cycles by performing quality assurance reviews prior to the publication of executive and cross-portfolio reporting.
• Help ensure that leadership reporting is based on a consistent and reliable portfolio data set.

PM CoE & Stakeholder Partnership

• Partner closely with Project Managers and the PM CoE to communicate data quality exceptions and facilitate timely resolution.
• Provide guidance to Project Managers on portfolio data requirements, definitions, standards, and update expectations.
• Follow up on outstanding exceptions and escalate unresolved or recurring issues through established governance channels when appropriate.
• Support education and communication efforts that improve data quality and reinforce consistent portfolio management practices.

Planview & Portfolio Administration

• Support the Portfolio Management team in the administration and ongoing use of Planview.
• Assist with maintaining data standards, reference information, reporting structures, and portfolio governance processes.
• Participate in testing and validation of Planview enhancements or configuration changes that affect portfolio data and reporting.
• Identify opportunities to automate data quality checks, exception reporting, and recurring portfolio administration activities.
• Document portfolio data definitions, procedures, controls, and quality standards.