Vice President Freight Forwarding

About the Role

DP World is seeking an exceptional leader to shape and drive our Freight Forwarding business across North Europe. As Vice President, you’ll take full ownership of our air, ocean, and road forwarding operations—both asset‑based and non‑asset—steering local sales, finance, customer service, and subsidiary performance to new heights. This is a rare opportunity to elevate a growing organisation by building high‑performing teams, expanding capabilities at pace, and creating a culture where motivated, customer‑centric freight forwarders thrive.

In this pivotal role, you’ll combine strategic oversight with hands‑on leadership: strengthening operational excellence, driving commercial performance, ensuring strong P&L management, and developing the next generation of leaders.

NOTE: This is a hybrid role that requires regular travel across the UK. The role can be based anywhere; however, frequent presence in our Manchester office is essential.

How You Will Contribute

• Overall P/L responsibility cross-product (Air, Ocean, Road).
• Lead the Freight Forwarding organisation (build-up and run organisation) to ensure that company goals and objectives are met.
• Strategic development and business planning for Freight Forwarding. Prepare yearly local budget, including investment and staffing. 
• Manage service quality and overall quality assurance of the products and take corrective actions when required – drive efficiency and productivity. 
• Management of local sales force to ensure continued growth of market share.
• Support M&A activities to accelerate growth plans.
• Develop and maintain best business practices, optimise country and branch transactions, increase sales and reduce cost of operations. 
• Recruit, train, develop, and manage the team to ensure individual and company success.
• Create and implement standard operating procedures (SOPs) within the customer service & operations department.
• Provide exceptional internal & external customer service leadership and drive development and engagement with key customers.
• Foster collaboration with other DPW divisions/products as to create cross-selling opportunities and end-to-end value propositions

What You Will Bring

• 15+ years within the Freight Forwarding industry, covering general management, operations, logistics, and supply chain.
• Minimum 10 years in senior management roles with full P&L responsibility.
• Extensive background leading freight forwarding operations, including air, ocean, and road.
• Strong working knowledge of industry dynamics, global market conditions, and end‑to‑end process flows.
• Advanced understanding of logistics processes, security procedures, and compliance protocols.
• Proven ability to lead, motivate, develop, and coach high‑performing teams.
• Experience managing complex stakeholder relationships, including shareholders and government agencies.
• High level of commercial awareness, financial understanding, and P&L oversight.
• Able to articulate strategies, influence decisions, and represent the business confidently with all internal and external partners.

Compensation

DP World offers exciting and challenging roles within a growing international organisation. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses—Ports and Terminals, Marine Services, Logistics and Technology—and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

We're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW
To Change What's Possible For Everyone

Diversity & Inclusion

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.