Full-Time

Sales Associate

Updated on 9/3/2026

The North Face

The North Face

5,001-10,000 employees

Designs outdoor apparel and gear

No salary listed

Sydney NSW, Australia

In Person

On-site role in Chatswood, New South Wales, Australia.

Category
Retail (1)
Required Skills
Sales
Customer Service

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Requirements
  • Experienced Sales Associate
  • Provide advice and insight into The North Face products relating to customer needs
  • Demonstrate empathy and understanding of loyal customers to provide the best direction of tools for their next adventure
Responsibilities
  • Provide advice and insight into all The North Face products relating to customer needs
  • Know, understand and empathise with loyal customers to provide the best direction of the tools of the trade necessary for their next adventure

The North Face provides outdoor clothing, equipment, and footwear for adventure enthusiasts and athletes. It offers jackets, backpacks, tents, sleeping bags, and various footwear designed for durability and performance across casual hikes to professional expeditions. Its products work by using materials and designs that protect against cold, wet, and rugged conditions, with features like insulating layers, weatherproof shells, load-bearing packs, and rugged tents for different terrain. The company differentiates itself through its strong emphasis on sustainability (including a Renewed program for refurbished clothing), a direct-to-consumer model (online, company stores, and authorized dealers), and active sponsorships and community initiatives that support outdoor athletes and enthusiasts. The North Face aims to help people explore outdoors safely and responsibly by offering reliable gear and services while advancing sustainability in its operations and products.

Company Size

5,001-10,000

Company Stage

Series C

Total Funding

$28M

Headquarters

Alameda, California

Founded

1999

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q3 fiscal 2026 North Face revenue grew 8% on constant-currency basis.
  • Fall 2026 U.S. Ski & Snowboard collection opens another Olympic merchandise cycle.
  • August 2026 Offtrail Ultra and April 2026 Universal Collection create fresh product momentum.

What critics are saying

  • July 2026 Berkeley closure and May 2026 Kansas shutdown show shrinking owned retail.
  • VF’s 2025 layoffs and Reinvent costs pressure North Face headcount through 2026.
  • Supreme, Skims, and copycat outdoor brands dilute heritage; sustained brand drift risks collapse.

What makes The North Face unique

  • April 2026 Universal Collection turns adaptive design into mainstream product development.
  • May 2026 U.S. Ski & Snowboard deal validates expedition-proven performance through 2034.
  • VF’s 1,500-store inventory rollout starts with North Face in Q2 2026.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Hybrid Work Options

Employee Discounts

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

1%

2 year growth

2%
Yahoo
Sep 2nd, 2026
Lululemon the latest brand to bet on resale as second-hand clothing becomes big business.

Lululemon the latest brand to bet on resale as second-hand clothing becomes big business. Wed, September 2, 2026 at 1:00 a.m. PDT Lululemon is the latest retailer to expand into the resale market as second-hand shopping increasingly moves from thrift stores and online marketplaces into brands' own ecosystems. The Vancouver-based athletic and leisurewear company joins other major brands, such as Canada Goose and Arc'teryx, that are rethinking their approach to used clothing. The effects of that rethink can be seen inside a 25,000-square-foot processing hub in Calgary run by Tersus Solutions, where Lululemon returns are cleaned, graded and processed for resale as part of the brand's Like New service. It's the first Canadian facility opened by Denver-based Tersus, which, along with returns, will also handle used Lululemon items sold for resale by customers across the country. Experts say the appeal of resale to companies is simple: a product that might otherwise be written off can potentially be sold again while they can earn loyalty from buyers, who are reimbursed with credit that can go toward other products. That means customers benefit by saving on newer products, and there is also an obvious benefit in terms of sustainability. Lululemon launched Like New in Canada last month. Customers can buy and sell their pre-owned Lululemon clothing among themselves through the online platform. According to its FAQ page, customers can receive 70 per cent of the sale price in cash or 90 per cent in store credit. To sell an item, listers need a receipt for proof of purchase - but some items might be eligible for a trade in if there's no receipt, according to the Like New website. Lululemon declined an interview. "Our products are created with high standards for technical performance and quality, which makes them perfectly suited for life well beyond a single owner," said Maureen Erickson, Lululemon's senior vice-president of retail experience, in a news release. "Like New extends the life of that product, giving guests a trusted way to keep great gear in use." 'One of their higher margin business lines' At the Tersus Solutions facility in Calgary, clothing is inspected, cleaned using a proprietary liquid CO2 cleaning system that doesn't require any water, then refurbished and graded. Even though the facility is mostly focusing on returned items for resale at this stage, the number of orders it's processing has been "phenomenal" so far, according to Tersus general manager Steve Bommer. He says the facility has been receiving between 1,000 and 1,500 items a day. While the majority of items being processed for now are in-store or online returns, the numbers are "far exceeding" expectations, Bommer said. Tersus CEO Peter Whitcomb said the company's business in the U.S. has grown tenfold in the past five years as more brands look for ways to recover value from returned and used merchandise. "If you talk to any of our customers, they would actually say this is one of their higher margin business lines because these are damaged goods that are getting written off and they're getting sold again," said Whitcomb. He said Tersus works with brands such as New Balance, the North Face and Arc'teryx in the U.S. and is planning to expand in Canada. David Ian Gray, a retail analyst with DIG360 Consulting and instructor in retails studies at Capilano University in North Vancouver, B.C., said retailers are looking for ways to tap into a second-hand market where their products are already bought and sold. "The use of Facebook Marketplace, in particular, has just exploded for pre-owned items and the buying and selling of pre-owned items has certainly gone mainstream in Canada," said Gray. A DIG360/Angus Reid Institute study released in August 2025 found 77 per cent of Canadians bought pre-owned items in the past year. For retailers, Gray said bringing resale under their own brand can open the door to customers who may not be willing or able to pay full price for their products. "They could be drawing in some new customers and they could be bringing different price points and different quality levels to people that maybe economically, especially right now are under some pressure to manage budgets." Outside a Calgary Lululemon, shopper Stacey Hannah said she is already on the lookout for a deal and would consider buying or selling through the company's resale platform. "With the economy the way it is, sometimes, you can't spend the money on things. I usually shop the sale rack. [The resale platform] would definitely be something that I would use," Hannah said. Early adopters of resale Victoria-based clothing company Anián was an early adopter of resale, launching its own marketplace for customers to sell their Anián products to other shoppers in 2021. "Circularity is built into the principals of Anián from the beginning. We start with post-consumer recycled fabrics," said COO Jeff Papa. Papa said the resale site has attracted about 250,000 visits over the past two years and generated roughly $200,000 worth of sales. "That also represents about 3,600 pounds [1,630 kilograms] of textile waste that we've kept out of the landfill through that program," he said. Sellers receive the full sale price as credit toward another Anián purchase. "It's an easy entry into the brand at price points that are 40 per cent of what our retail value is," said Papa. Other companies have been doing this even longer. IKEA Canada launched its Sell-back program in 2019. The company said in the 2025 fiscal year, 12,371 items were brought back through the program, with customers receiving an in-store credit. Gray said offering resale doesn't necessarily mean turning a premium brand into a discount retailer. "It's not a discount model. It's a model that works at a different price point," he said.

Curiocity
Sep 1st, 2026
The Edmonton group chat: what your friends are talking about this week (Sept. 1).

The Edmonton group chat: what your friends are talking about this week (Sept. 1). Sep 1, 2026 Alyssa is a Staff Writer for Dished and Curiocity Edmonton. She's a big fan of everything entertainment, and can always be seen running around the city going from concert to concert. Welcome to Edmonton's group chat, your weekly roundup of what's trending, what's new, and what's actually worth talking about. Here, you can get the hottest events and news right to your group chat without any issues. If your friends are talking about it, you're going to find everything you need to know right in this article. As Curiocity head into fall, Edmonton continues to be filled with bustling energy coming from all directions. Whether it's a new store, a new event, or some exciting news involving the city Curiocity know and love, Curiocity has got all the details - not just for you, but for your group chat too. What's trending, Edmonton? Jumping into the first week of September, Curiocity is starting the month off strong with a high of 27°C today, Sept. 1. Though, according to Environment and Climate Change Canada, the rest of the week will be going back and forth between rain on Thursday and Saturday, and sunny skies with a high over 20°C on Wednesday and Friday. The North Face just opened its new location on Level Two, Phase II of West Edmonton Mall. Here, you'll be able to find a whole bunch of gear and apparel you'll want for your next trip into the wild. Or, maybe you're just wanting one of the most popular winter coats in recent history. Following the demolition of the Mind Bender, West Edmonton Mall and Galaxyland immediately started cooking up a coaster to follow in its footsteps. Now, the countdown has started for this epic new ride, with details promised soon (as well as a whole documentary in the works). Every Tuesday (starting today) in Churchill Square this September, guests will get the opportunity to learn a type of Latin dance like salsa or bachata for free, all thanks to ETOWN SALSA. Whether you've got some experience or a beginner to the art of Latin dance, these free dance classes are going to give you the chance to learn and do something entirely new. The Old Strathcona Farmers Market is Edmonton's biggest original indoor farmers market, and it brings more than 140 local vendors together under one roof every weekend. Since 1983, this farmers market has operated with a fine assortment of vendors and artisan crafters, continuing to be one of the best markets in the city. There's no time crunch on this one; just head down whatever weekend you want and check out everything it has to offer! Alyssa gallardo. Alyssa is a Staff Writer for Dished and Curiocity Edmonton. She's a big fan of everything entertainment, and can always be seen running around the city going from concert to concert.

Endurance Sportswire
Aug 7th, 2026
The North Face launches a new trail running shoe built for hardcore terrain.

The North Face launches a new trail running shoe built for hardcore terrain. August 7, 2026. The North Face has expanded its trail running line with a shoe equipped for handling terrain technical enough that you don't even need to stay on the trail. The North Face Offtrail Ultra launched this week with the brand's first dual-density DreamBound foam midsole. A nitrogen-infused combo balances comfort, durability and support by using a firmer foam both on the sides of and beneath a softer material. Further down is an enhanced Surface Ctrl G2 outsole with 5mm lugs and a scrambling zone at the toe. WOMEN'S WEAR DAILY Company info. Contact info. Follow us on. Editor's picks. August 9, 2026. August 6, 2026.

La Alameda Press
Aug 1st, 2026
The North Face closes final store in its former bay area hometown - san francisco chronicle.

The North Face closes final store in its former bay area hometown - san francisco chronicle. The North Face has closed its last store in Berkeley, ending the outdoor company's retail presence in the California city where it was once... [gamipress_button label="Yes" class="thumbs-rating-up thumbs-rating" url="#gutenslider-pwsyfz0ki-3"] [gamipress_button label="No" class="thumbs-rating-down thumbs-rating" url="#gutenslider-pwsyfz0ki-3"] Based on recent headline ratings, 89% of this readership currently trusts the local media, which has an average score of 89% regionally and is currently trending negative. Media Trust Score

Hypebeast
Jun 9th, 2026
emmi clads The North Face VECTIV Breeze 2 in soft Pink and grey.

emmi clads The North Face VECTIV Breeze 2 in soft Pink and grey. Featuring a lightweight construction that ensures comfort in all conditions. Name: emmi x THE NORTH FACE VECTIV Breeze 2 Colorway: Pink SKU: NF52644-PQ MSRP: ¥23,980 JPY Release Date: June 18 Where to Buy: emmi Japanese women's contemporary fashion label emmi has joined forces with outdoor apparel giant The North Face to deliver an exclusive version of the VECTIV Breeze 2 hybrid shoe. Designed with a breathable mesh and synthetic upper, the shoe incorporates a three-layer sole system engineered for grip and cushioning. The color palette highlights emmi's signature refined aesthetic, pairing soft pastel pinks and muted greys across the texturized upper panels. A slip-on shoelace system enhances convenience, making the sneaker versatile for both active use and casual styling. Equipped with VECTIV technology, the sneaker delivers forward propulsion and stability, while the cushioned midsole and durable outsole ensure comfort whether worn barefoot or with socks. In addition to the shoe, The North Face x emmi collaboration also includes a the RUN LIGHT CREW SOCKS, which come in a matching color scheme, retailing for ¥3,300 JPY (approx. $21 USD).