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Planned Companies

Runs cleaning, security and front-desk teams

Floater Concierge / Security

Full-TimeUpdated on 10/23/2026
$17 - $20+ 401(k) match
Junior
Secaucus, NJ, USA
In Person
Food Service & HospitalityHotel Guest Services

About the job

Requirements
  • At least 2 years of Lead Front Desk or Security experience with Concierge experience.
  • Excellent written and verbal communication and basic computer skills.
  • Knowledge of local attractions and establishments.
  • Ability to multitask with good time-management.
  • Ability to lift up to 50 pounds when needed.
Responsibilities
  • Greet, announce, and provide direction to tenants, guests, and vendors entering the building.
  • Develop and maintain relationships with tenants to provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Plan and organize on-site events.
  • Provide directions and referrals, and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
  • Document, secure, and track mail, deliveries, and vendor services in designated areas.
  • Answer telephones, monitor the lobby, and maintain and control keys and access cards.

About the company

Planned Companies staffs and manages building services for residential communities and commercial properties. Its on-site teams clean shared spaces, handle maintenance, monitor access and assist residents or visitors at the front desk, giving property managers a single service partner. The business earns revenue through outsourced service contracts and coordinates recruitment, supervision and quality control around each property rather than leaving clients to manage individual workers. It also supports specialized environmental cleaning for healthcare facilities through its Pinnacle business. Created in 2002 with predecessor roots dating to 1898, the group is headquartered in Parsippany, New Jersey.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Parsippany, NJ

Founded

2002

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Simplify Jobs

Simplify's Take

What believers are saying

  • Training includes practice facilities: Planned's ORACLE center combines building simulations with access to 3,000-plus online courses.
  • Part-time staff get retirement-plan access: Planned's job listings extend matching 401(k) participation to all employees.
  • Good work has a nomination route: Planned's Living Our Core program accepts recommendations from clients and colleagues.

What critics are saying

  • Some assignments lack fixed shifts: Planned's Santa Clara concierge posting is on-call for evenings, overnights and weekends.
  • Weekend nights are required in one role: Planned's Washington security posting schedules Friday/Saturday 11p.m.-7a.m.
  • Health coverage depends on hours: Planned's Millburn posting reserves medical benefits for employees working at least 30 hours weekly.

What makes Planned Companies unique

  • Service brands retain separate identities: Planned organizes work through Building Services, Security Services and Lifestyle Services divisions.
  • Recruitment follows a named method: Planned uses its proprietary I-PLAN hiring process to select service staff.
  • Rounds are digitally visible: Planned Tour tracks staff progress and generates incident and exception reports.

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