Senior Account Manager (SVP)

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Senior Account Manager (SVP)

Location: Mauritius

Role Overview:

The Senior Account Manager (SVP) owns the end-to-end delivery of fund accounting portfolios, with full accountability for accuracy, timelines, client servicing, and control.

This role brings senior review authority, client ownership, and team oversight, ensuring consistent delivery in line with Apex standards.

Key Responsibilities:

Delivery Ownership

• Own delivery of NAVs, filings, and client reporting across portfolios
• Ensure strict adherence to deadlines and SLAs
• Maintain full visibility on team outputs and pipelines

Senior Review & Sign-Off

• Final review and sign-off on:
  • NAV calculations including calculation of management and performance fees
  • Investor transactions, wires, Middle office and communications
  • Financial statements (IFRS/GAAP)
  • Tax computations (PAYE, TDS, filings)
• Ensure accuracy, completeness, and audit readiness

Client Management

• Act as primary client contact
• Manage queries, expectations, and issue resolution
• Maintain consistent, high-quality client experience

Audit, Tax & Compliance

• Lead point of contact for audit, tax, and compliance queries
• Ensure AML/KYC adherence and documentation completeness
• Drive timely closure of audit points

Team Oversight

• Oversee Account Managers and teams on:
  • Work allocation
  • Deadlines and deliverables
  • Quality before submission
• Proactively escalate risks and delays

Operational Control

• Oversee fund wires, subscriptions/redemptions
• Ensure accurate settlement of fees and debtor accounts
• Maintain integrity of financial flows

Process Discipline

• Drive efficiency and consistency in workflows
• Strengthen review mechanisms and output quality

Skills & Experience

• 10–14+ years in fund accounting
• ACCA (or equivalent)
• Strong hands-on expertise in NAV, reporting, and fund operations
• Well versed with laws and regulations governing GBCs
• Proven track record in delivery ownership and client handling

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.