Full-Time
Manager – Global Network Services
Emeia &
Confirmed live in the last 24 hours
Advanced water technology and solutions provider
Senior
Basingstoke, UK
- Developing, maintaining, supporting, and optimizing key functional areas, particularly in the support of network infrastructure.
- Responsibility for Incident Management, Problem Management, Monitoring Response and Reporting/Metrics.
- 24/7 responsibility for network (voice and data) availability.
- Build, develop, and lead local and remote team of technical network team resources.
- Proactive communication on network health, impacts, executive escalations, and other critical analysis to Management and key stakeholders.
- Build, develop, and lead problem management process to ensure long-term network performance and stability.
- Define processes and controls providing on-call support.
- Provide guidance and assistance to network operations to maintain availability and performance of network services at the highest possible levels.
- Drive a continuous improvement environment.
- Provide expert root cause and corrective action leadership to resolve all operational issues found across network infrastructure and hardware platforms.
- Implement process improvement by empowering peer departments with procedures and toolsets to best support the business.
- Facilitate change management, incident management and notifications as well as root cause analysis.
- Provide senior management with detailed reviews and reports of service disruptions, metrics, and launch plans.
- Participate in design and production deployment of new networking solutions or updates to existing environments.
Xylem specializes in advanced water technologies and solutions, integrating digital technology and analytics to improve water and wastewater management, conservation, and reuse. The company offers a range of products such as water meters, pumps, and controllers to support sustainable water solutions.
Company Stage
Seed
Total Funding
$10.2M
Headquarters
Washington, District of Columbia
Founded
2011
6 month growth
↑ 0%1 year growth
↑ 1%2 year growth
↑ 24%Benefits
Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.