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Hewlett Packard Enterprise

Builds servers, networking and private cloud

AI Operations Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours
Full-timeSan Juan, Puerto RicoNo salary listed

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Technology, or a related field is required.
  • Five to eight years of experience in IT operations, reliability engineering, platform engineering, or roles focused on AI-driven operations and automation.
  • Proficiency in Python for automation, data processing, and operational tooling is required.
  • Experience with observability platforms such as Splunk, Datadog, Prometheus, or Grafana is required.

Responsibilities

  • Design and maintain intelligent monitoring and incident response workflows across cloud and on-premises systems.
  • Build and optimize data pipelines to collect, normalize, and enrich logs, metrics, and events for operational analytics.
  • Develop and deploy predictive models to detect anomalies, forecast outages, and reduce mean time to resolution.
  • Automate remediation runbooks and integrate alerting with service management platforms to enhance system reliability.
  • Collaborate with DevOps, Site Reliability, and security teams to improve platform performance, availability, and operational governance.

Desired Qualifications

  • Familiarity with cloud platform operations, including Azure, AWS, or Google Cloud, is preferred.
  • Knowledge of machine learning model lifecycle management and deployment is advantageous.
  • Experience with IT service management and workflow orchestration tools such as ServiceNow, PagerDuty, or Rundeck is beneficial.

About the Company

Hewlett Packard Enterprise

Builds servers, networking and private cloud

Hewlett Packard Enterprise sells servers, storage, networking and hybrid cloud software to large companies, governments and service providers. Its GreenLake platform lets customers run on-premises hardware as a metered cloud service, and its Cray supercomputers run national lab and AI training workloads. The networking business, built on Aruba and Juniper Networks, supplies campus, data-center and routing equipment. Revenue comes from hardware sales, multiyear support contracts, financing and subscriptions. The company traces its roots to Hewlett-Packard, founded in 1939, became a separate public company in 2015 and is headquartered in Houston, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Houston, TX
Founded
1939

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