C

Calgary West Central Primary Care Network

Supports family doctors and patient care

Medical Office Assistant - Medical Office Assistant, Casual

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeCalgary, AB, Canada$20 - $23 /hr

About the Job

Requirements

  • A Medical Office Assistant or Unit Clerk certificate or diploma is required; equivalencies of education may be considered.
  • Customer service or front desk experience is required; equivalencies of experience may be considered.
  • Experience with electronic medical record systems is required.
  • A clear criminal background check is required before starting.

Responsibilities

  • Answer and direct calls from a multi-line switchboard and relay messages to appropriate individuals.
  • Receive, greet, and direct patients, vendors, and visitors.
  • Book new and follow-up appointments and provide confirmation calls to patients.
  • Fax outgoing visit notes, consult letters, and appointment notifications to referring physicians.
  • Remain reasonably informed about workplace and shift availability by checking CWC PCN email, Microsoft Teams chats, and the PCC’s scheduling software at least once every two weeks.
  • Receive, sort, and direct incoming packages, mail, and faxes.
  • Support and monitor physician billing.
  • Collect payment for uninsured services via point-of-sale terminal.
  • Escort patients to consulting rooms and collect and enter patient vitals in the electronic medical record.
  • Monitor the patient waiting area and assist with ordering taxi services and directing patients to specialist clinics.
  • Ensure the clinic is stocked with supplies.
  • Process incoming referrals and populate, update, and validate patient information in the electronic medical record.
  • Scan and link patient documents in the electronic medical record.
  • Access medical records via Alberta Netcare.
  • Enter statistical data for the collection of key performance measures for organizational and provincial reporting.
  • Support attachment efforts for unattached patients via the online web registry.

Desired Qualifications

  • Relevant healthcare experience, preferably in a primary care setting.
  • Knowledge of primary healthcare and billing diagnostic and service codes.
  • Experience with Telus Health’s Collaborative Health Record (CHR).
  • Experience with Microsoft Office.

About the Company

Calgary West Central Primary Care Network

Supports family doctors and patient care

Calgary West Central Primary Care Network (CWC PCN) is a non-profit network that supports family doctors and their patients by coordinating care through a team of professionals, including nurses, social workers, and mental health workers. Members' patients can access programs and services delivered by these professionals to strengthen ongoing doctor-patient relationships. They work with hundreds of family doctors to connect care, resources, and pathways for better health outcomes for patients and better collaboration for doctors. Their goal is to improve health and reduce hospitalizations through continuous, coordinated, patient-centered care.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Canada
Founded
2006

Recently Posted Jobs

Explore more opportunities at Calgary West Central Primary Care Network

See more jobs