Clinical Sales Specialist

Job Description:

Responsible for applying an educational and consultative sales approach to influence doctors and staff to buy and use the product portfolio of the SPARK line. Their responsibilities include meeting regularly with the assigned group of orthodontists and orthodontic staff to promote products and services. They work in the assigned territory to call on established and potential clients to increase product use, or to qualify them as prospective company clients. Follow the commercial execution process by managing sales funnel opportunities for new/current clients, with full adherence to Company Policies, Compliance, and Daily Management.

Job Requirements:

Provide in-depth training, education, onboarding, and technical support to clients regarding dental aligner tools and products.

• Identify and develop key accounts that are influential to the performance of the dental aligner brand.

• Ensure back-office clinical support throughout the onboarding and case submission process, up until the approval of clinical cases.

• Establish a communication link with the Clinical Supervision and Support team.

• Identify, prospect, and secure the migration of influential accounts from competitors—specifically those within the "Diamond" to "Emerald" tier range.

• Ensure the implementation of a personalized onboarding plan for each prospective client, aiming to shorten the process to one week, culminating in an effective case submission.

• Support the onboarding process led by Key Opinion Leaders (KOLs) by offering strategic solutions to prospective clients participating in clinical training sessions.

• Provide prompt responses and resolutions to client inquiries.

• Serve as a technical expert for the digital portfolio within the regional orthodontics market, providing training and support to clients (dentists and/or brand distributors) as well as the orthodontic field team, as needed.

• Provide prompt responses and resolutions to client inquiries.

• Meet or exceed assigned monthly, quarterly, and annual quotas.

• Visit active clients and prospect for new ones through the rigorous execution of sales processes: prospecting, account development, and closing sales opportunities.

• Record sales data and commercial insights into the company’s CRM system to track performance indicators.

• Resolve complex problems; adopt fresh perspectives on existing solutions; and exercise judgment based on the analysis of multiple information sources.

• Provide support, instruction, guidance, and direction to other Clinical Sales Specialists. • Strong execution of sales processes: prospecting, account development, and closing sales opportunities

• Participation in events, trade shows, conferences, and product demonstrations to enhance commercial performance, driving sales and increasing brand visibility

• Other tasks may be assigned

Bachelor’s degree in Business Administration with prior field experience working with an orthodontist, or a background in dentistry combined with sales experience

• Understanding and advanced proficiency in aligner software

• Commercial experience in the healthcare industry, preferably within the dental sector

• Advanced proficiency in Microsoft Office

• Knowledge of CRM systems

• English language proficiency (required)

Operating Company:

Ormco

Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.  Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.  An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.  Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.