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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyUpdated on Oct 29
InternshipRio Rancho, NM, USA$20.50 - $24.25

About the Job

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks over time, pivot quickly between tasks, and confirm prescription information and label accuracy.
  • Help patients in a friendly manner, recognize and respond appropriately to patient reactions, and use verbal and written communication with patients and colleagues.
  • Use active listening, including giving full attention, understanding points made, asking appropriate questions, and not interrupting inappropriately.
  • Use mathematics to determine quantities such as tablets to dispense, days’ supply, and the number of bottles required to fill a prescription.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet physical demands including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precise machine adjustment; stooping and bending; and close visual acuity for transcription, computer viewing, and inspection. Occasionally lift or exert up to 20 pounds, frequently up to 10 pounds, and consistently exert negligible force.
  • Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Responsibilities

  • Complete a comprehensive training roadmap focused on Key Learning Experiences, activities, and time with district leaders, while learning about store, district, and regional operations.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create caring patient experiences at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Offer counseling, answer medical questions, and collect patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries and completing cycle counts, returns-to-stock, and waiting-bin inventories.
  • Work flexibly to meet scheduling and business needs, including voluntarily traveling to market stores for shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements concerning patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor and respond to adverse reactions and report events as required by public health requirements.
  • Review and collect patient information, and track and document information for each applicable patient.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • Have 1 or more years of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified and strive to provide patient immunizations once state regulations are met.
  • Be able to work in the home store and across the market at other locations to meet business needs.
  • Have proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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