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Pilot Company

Runs travel centers for truckers and road travelers

Retail General Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeOak Grove, KY, USA$54.3k - $80.8k /yrIn-person

About the Job

Requirements

  • A minimum of 2–3 years of management experience in the retail, restaurant, grocery, or another service industry, with responsibility for financial results.
  • Previous management proficiency in high-volume retail with profit-and-loss accountability.
  • Ability to create and maintain a customer-focused culture.
  • Ability to work a flexible schedule of nights, days, weekends, and holidays.

Responsibilities

  • Generate and execute travel center and restaurant business plans to achieve established standards, sales and profit objectives, and customer satisfaction.
  • Ensure customer expectations are met.
  • Conduct meetings with subordinate employees.
  • Maintain effective vendor relationships.
  • Build, coach, manage, and develop teams through staffing, interviewing, hiring, and training.
  • Drive sales.
  • Manage team members.
  • Track inventory.
  • Provide customer service.
  • Perform profit-and-loss analysis.

About the Company

Pilot Company

Runs travel centers for truckers and road travelers

Pilot Company runs North America's largest travel center network for truck drivers and road travelers, with Pilot and Flying J stops across the United States and Canada. It ranks among the biggest suppliers of biodiesel and renewable fuels, with a wholesale fuel business alongside its roadside retail operations. Pilot earns money from fuel and store sales at stops that combine highway fuel pumps with food, coffee and truck parking. Many sites also have electric vehicle fast chargers built with General Motors and charging company EVgo, so travelers have a place to recharge on long trips. Founded in 1958, Pilot is based in Knoxville, Tennessee, and owned by Berkshire Hathaway.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Knoxville, TN
Founded
1958

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