LUXASIA

Luxury beauty brand-building and omnichannel solutions

Senior Education Specialist - Haircare

Corporate & Technical TrainingConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia$5k - $6kIn-person

About the Job

Requirements

At least 2 years of experience in the beauty industry, especially in the haircare category, at supervision level.
Knowledge or experience in retail business, particularly department stores.
Microsoft PowerPoint skills.
Good coaching, problem-solving, and customer service skills.
Fluency in English and Mandarin.

Responsibilities

Plan the brand education calendar in coordination with the launch marketing plan and sales strategy.
Develop education programs according to business needs and the marketing plan.
Present a detailed quarterly calendar at each cycle meeting.
Work with sales and marketing teams to implement marketing programs in line with the points-of-difference service wheel protocol.
Organize and plan technical refocus animations and launches with Marketing, and track center and in-salon training.
Ensure salons execute and practice Service Wheel protocols and Brand Points of Difference in line with the Salon Development Manager and global brand directions.
Plan and execute academy and salon education classes, hair shows, and seminars.
Manage and conduct classes for new salons covering Haircare, Botanical Therapy, and Colors, including hands-on practical and theoretical tests and role plays for salon stylists.
Lead, coordinate, and organize education trade events, hair shows, Earth Month activities, seasonal trend collection seminars, and workshops in accordance with Global Collection guidelines.
Communicate business objectives to salon owners and stylists during launches, product extensions, seminars, workshops, and salon attachments, balancing business and technical skills so salons can improve haircolor, treatment services, and retail business.
Maintain the cleanliness, quality, and standards of the Education Institute.
Conduct color model trials with hair colors and other new products, with clear result analysis and comparison against competitors.
Test and support brand launches, document findings and results, and identify positive positioning for launches with the marketing and sales teams.
Support the growth of haircolor and haircare through education and in-salon color requests.
Build retail and haircolor business by refreshing, retraining, and reinforcing color application techniques and retail training for salon stylists.
Support salons by addressing weaknesses to increase product usage and understanding.
Manage public relations and media relations for editors participating in haircolor or treatment trials.
Participate in live shows and social media posts.

Desired Qualifications

Strong interpersonal and communication skills.
Experience building effective teams.
A results-driven approach, ambition, motivation, and dynamism.

Senior Education Specialist - Haircare

LUXASIA · Kuala Lumpur, Malaysia · Full-time · Posted 2026-10-22

Salary: unknown currency 5,000–6,000

Workplace: on_site

Department: Sales & Marketing

Description

Key Responsibilities

Plan and strategize brand education calendar in synergy with the launch marketing plan and sales strategy

Develop education program according to respective business needs and marketing plan
Detailed quarter calendar to be presented at each cycle meeting
Work closely with sales and marketing teams to implement successful marketing programs in line with the points of difference service wheel protocol
Organise and plan all key technical refocus animations and launches with Marketing + tracking of all center training and in salon trainings
Ensure all salons execute and practice the Service Wheel protocols with the Brand Points of Difference in line with the Salon Development Manager and overall brand global directions

Plan and Execution of academy and salon education classes, hair shows and seminars

Manage and Conduct all New salons Haircare, Botanical Therapy and all Colors classes over a period of substantial course program including hands on practical and theoretical test & role plays for all salon stylists.
To Lead, Co-ordinate and organize any trade events pertaining to education and hair shows, Earth Month activities, Trend collections SS, AW seminars, workshops in accordance to Global Collection guidelines
Ability to instil the ‘BUSINESS’ objectives into salon owners and stylists with every new launch, product extension, salon seminars, workshops and salon attachments in order to balance vs technical skills so that salons are able to learn from and add value to their haircolor, treatment services and retail business

Education Institute - testing and comparison of existing and new launches and competitors’ products

Upkeep the cleanliness, quality and standards of the Education Institute
Conduct Color model trials with hair colors and other new products with clear result analysis and comparison vs competitors
Test and support the brand’s launches with clear findings and results analysis and find a positive positioning of new launch with marketing team and sales team

Education support to sales and marketing team

Overall Team camaraderie and spirit which reinforces the importance of teamwork and support
Support the growth for the core categories of the business – haircolor and haircare in education depth and reach through in salon Color request
Build strong retail and Color business with haircolor. To refresh, retrain, reinforce and clearly differentiate the different colors application technique to the salon stylists and retail training
Support salons focusing in weaknesses with a clear objective to drive, increased usage and understanding
Manage the PR and media relations for editors who participate in haircolor or treatment trials experience
Participate in live shows/posts in social media

Requirements

At least 2 years experience in beauty industry especially in haircare category at supervision level
Excellent knowledge/ experience in retail business (department stores)
Strong interpersonal & communication skill
Experience in building effective teams
A results-driven achiever with ambition, motivation, and dynamism
Microsoft PowerPoints skills
Good coaching, problem-solving, and customer service skills
Fluent in English & Mandarin

Benefits

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

Championing Diversity, Equity and Inclusion

LUXASIA aspires to build a One Team of talents that reflects the diversity of the communities in our operating markets. LUXASIA is committed to providing equal employment opportunities to all individuals, regardless of their race, colour, religion, gender, sexual orientation, age, disability, nationality or ethnic origin, cultural background, social group, marital status, or any other characteristics as provided by law.

To explore other careers opportunities, visit our careers page . If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note To Staffing Agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

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About the Company

LUXASIA

Luxury beauty brand-building and omnichannel solutions

LUXASIA operates as an omnichannel beauty brand-builder in Asia Pacific. It helps luxury beauty brands enter markets and grow by delivering integrated services across luxury retail, online commerce, consumer marketing and analytics, and supply chain management. The company works with a broad portfolio of over 100 brands and has joint ventures with major players like LVMH, Revlon, Puig, Shiseido, and Orveon to extend its reach. Its platform combines on-the-ground retail presence with digital channels and data-driven marketing to manage every step of a brand’s growth in the region. LUXASIA differentiates itself through its scale (15 markets and 2700 employees), deep regional expertise, and a full-suite, end-to-end service offering under one roof. The company's goal is to help luxury brands successfully enter Asia Pacific and expand their market presence, while providing opportunities for its people to grow and contribute as part of a collaborative team.

Company size: 501-1,000
Company stage: Not listed
Total funding: $6.9M
Headquarters: Singapore, Singapore
Founded: 1986

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