Full-Time

Mid-Market Account Executive

Confirmed live in the last 24 hours

Assembled

Assembled

51-200 employees

Optimizes workforce management for customer support

Enterprise Software
AI & Machine Learning

Compensation Overview

$100k - $200kAnnually

+ Stock Options

Mid, Senior

San Francisco, CA, USA + 1 more

More locations: New York, NY, USA

Hybrid work model with in-office presence required.

Category
Inside Sales
Sales & Account Management
Required Skills
Salesforce
Requirements
  • 2-5 years of closing experience working with a customers, ideally with a SAAS product
  • High attention to detail with strong verbal and written communication skills
  • Desire to learn Assembled's technical product and effectively communicate the platform’s value to potential customers - Act like a support agent!
  • Highly motivated self-starter who is eager to learn, open to feedback and excited about building a business ground up
  • Team player who is highly collaborative, goal-oriented, and resourceful within their sales processes
  • Strong Salesforce hygiene with experience building pipeline from various sources (Marketing, SDRs, Outbound, Partnerships, etc.)
  • Comfortable working in a rapidly changing environment
Responsibilities
  • Identify high-potential businesses and verticals and develop and execute outbound strategies to bring them to Assembled
  • Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
  • Run effective sales processes from start to finish — including demos, negotiation, security and procurement (with assistance from Sales Engineers)
  • Be a trusted advisor to prospective customers
  • Work closely with Customer Success to ensure that your customers are successfully onboarded
  • Work cross-functionally with Marketing and Engineering to share feedback from customers
  • Use your learnings to build and iterate on our sales philosophy, playbook and processes

Assembled offers a platform that enhances workforce management for customer support teams through advanced scheduling, real-time monitoring, and data analytics. The platform uses artificial intelligence and automation to track agent adherence to schedules and provide real-time performance data, helping businesses maintain high service uptime. Unlike its competitors, Assembled focuses specifically on optimizing customer support operations, which helps reduce costs and improve agent productivity. The company's goal is to ensure that support teams are effectively managed to enhance customer satisfaction.

Company Stage

Series B

Total Funding

$68.8M

Headquarters

San Francisco, California

Founded

2018

Growth & Insights
Headcount

6 month growth

23%

1 year growth

3%

2 year growth

23%
Simplify Jobs

Simplify's Take

What believers are saying

  • Raised $51M in Series B funding for product development and expansion.
  • Growing demand for remote work tools aligns with Assembled's time zone management features.
  • Omnichannel support trend supports Assembled's multi-channel staffing capabilities.

What critics are saying

  • Competition from established CRM platforms like Salesforce and SAP.
  • Dependence on continuous AI and tech advancements for platform effectiveness.
  • Market saturation in workforce management tools could limit growth potential.

What makes Assembled unique

  • Assembled integrates with tools like Google Calendar and Slack for seamless scheduling.
  • The platform offers AI-driven forecasting for support volume and staffing plans.
  • Assembled provides real-time data on system performance and agent adherence.

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Benefits

Competitive compensation and equity package

Insurance coverage

401(k)

CSA Credit

Stipend for use at any Assembled customer

Professional development stipend

Wellness stipend