Tech Lead Manager

ProviderTrust was founded in 2010 with a mission to create safer healthcare for everyone through OIG and state Medicaid exclusion monitoring. Today, the organization has developed the industry’s most accurate dataset for ongoing exclusion monitoring and primary source verification, serving the nation’s top health systems, payers, and healthcare organizations. Our solutions monitor employees, vendors, provider networks, licenses, credentials, and more for OIG and state Medicaid exclusions, sanctions or disciplinary actions, license expirations, or suspensions. With a team of 100+ employees, our Nashville-based company has consistently been recognized as one of the Best Places to Work by Modern Healthcare, Inc. Magazine, and the Nashville Business Journal. To learn more, visit [providertrust.com]

We are building small, empowered product teams that own their area end to end and ship on a platform that handles the heavy lifting. You will lead one of these teams as a Tech Lead Manager: a hands-on technical leader who owns both the people decisions and the technical direction for a team of about five engineers.

Both halves sit with the same person on purpose. Technical direction and people decisions come from one place, which keeps direction continuous and removes ambiguity around decision making. This is a role for someone who wants the technical and the people sides of the job together, not a step out of the code.

Responsibilities

• Lead your team: Own one product team of about five engineers, its technical direction, and what it ships. Set a clear vision and the "why," and keep the loop closed on commitments.
• Stay hands-on, to standard: Design, write, and review production code, and set the technical bar by doing the work alongside your team. Make the architecture call and run the delivery rhythm for the same team, without handing the technical decision off.
• Grow people: Run 1:1s that go somewhere, give feedback engineers can act on, and push each toward more scope. Name the skill gap and the path to close it. Handle an underperformance case early and fairly rather than letting it drift.
• Own delivery: Your team ships predictably, and you are accountable for it. Build high-quality, testable solutions without over-engineering.
• Delegate real ownership: Hand over work with clear expectations and the resources to succeed, then hold the line on accountability.
• Partner with product: Work with your product manager as an equal, deciding together what is worth building.
• Plan capacity: Partner with the Director on staffing and allocation for your team, forecast capacity, and flag early when demand outstrips it.
• Lead adaptively: Keep only the process that earns its place, cut ceremony that slows delivery, and adjust as the problem changes.
• Lead in person: Be on-site with your team the expected days; lead by proximity.
• Drive root cause: Resolve escalations by finding patterns and root-cause fixes, and take on your team's hardest technical problems.

Requirements

Technical foundation

• 6+ years of software engineering experience, including time as a technical lead on a team.
• Ability to design cloud-native systems and solve high-impact problems.
• Full-stack and cloud-native development delivering on AWS: containerization (Docker), serverless architectures, and orchestration (ECS/Kubernetes).
• Cloud networking (VPCs, load balancers, API gateways), security (IAM roles, encryption), identifying bottlenecks in distributed systems, and performance/cost optimization.
• Practical knowledge of event-driven architecture.
• Strong at troubleshooting, profiling, insights, and dashboards.
• Strong command of Java or C# and associated libraries optimized for cloud environments.
• Cloud-native databases: SQL (Aurora/RDS), query performance, and document data stores (DynamoDB).
• Infrastructure as Code: Terraform, rolling/dark deploys, branching, and code pipelines.
• ReactJS or another modern JavaScript front-end stack.

Leadership track record

• You have led a team technically, and you want the people side of the job as well as the technical side. Formal management experience is welcome but not required; this is the rung where many engineers make that step.
• You still write and review production code, and you intend to keep doing so.
• You have grown engineers into more scope, and you see developing people as core to the job rather than overhead.
• You work with product as an equal and have the judgment to challenge a roadmap.
• You can tell process that protects the work from process that slows it down, and you keep what matters while cutting the rest.

Nice to have

• Experience in healthcare, compliance, or another regulated domain.
• Experience on a platform or stream-aligned team model.

Benefits

What It's Like to Work Here
At ProviderTrust, we recognize that experience is built in many ways. If you have relevant skills that are not reflected in your resume or your experience doesn’t match our exact requirements, we welcome your candidacy and encourage you to share more. We champion building a team that embodies empathy, equity, respect, and inclusivity while actively supporting our community, clients, partners, and friends. We value differences of opinion and embrace unique perspectives. We desire an environment that allows all team members to bring their whole selves to work unashamedly. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. ProviderTrust is an equal opportunity employer.

To be great at ProviderTrust, we find our team members have these things in common:

• Gain energy from working in a fast-paced, creative environment
• Decision-making that employs a blend of data-driven insights and intuition
• Ability to multitask and handle multiple projects concurrently
• Resilience and positivity, able to address setbacks and bounce back quickly
• Resourcefulness, discovering creative ways to get things done
• Joy in making an immediate and positive impact
• Diverse interests that are welcomed and extend beyond our organization

Things That Make Us A Great Place To Work

• Hybrid schedule: 2 days in office
• 16-week paid primary caregiver with a 2-week phase-back leave policy
• 4-week paid secondary caregiver leave policy
• We're genuinely curious about AI. Team members are encouraged to experiment and share what they learn
• Competitive base salary and incentive package with 401k matching, HSA employer contribution, and company-paid life and disability insurance
• Medical, dental, and vision benefits: PT pays 80% of your premiums. We also offer access to a range of free mental health and well-being resources.
• Unlimited PTO, 11 paid holidays, and a flexible work schedule 
• Internal professional growth, development, and mobility
• Daily all-company morning huddles to sync up across the business
• In-office experience: fully stocked kitchen, ergonomic desk setup, and many celebrations!
• Remote experience: home office set-up with technology provided, remote-friendly meetings and celebrations, and interest-specific Slack channels for connecting across teams 
• Fitness stipend and cell phone reimbursement
• Modern Healthcare Best Places to Work (2021-2026)
• The Tennessean Top Work Places (2022-2026)