Recruiting Operations & Enablement Specialist

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”.

Do you want to do work that matters? Are you an experienced and proficient Talent Acquisition (TA) Operations Specialist professional? Do you love to enable recruiting teams with the knowledge, tools and resources they need to hire the best talent around? Are you self-driven and highly motivated? If so, we’d love to talk to you.

We are Geode Health; we are here to transform mental healthcare one person at a time. We have an incredible leadership team, vision and story- launched to make mental healthcare more accessible, affordable and effective. Now, we have an exciting opportunity to add to our Talent Acquisition team.

Our Recruiting team is looking to add a rockstar to be our operations engine – owning day-today execution that keeps recruiting enablement running smoothly and while focusing on high-impact strategy, business partnerships and the team.

Work you’d be doing:

Applicant Tracking System (ATS)

• Support the build-out and ongoing optimization of Workday Recruiting, including job requisition templates, candidate stages, business processes, notifications and communications library.
• Serve as a lead tester for new configurations, releases, and integrations; write test scripts, log issues, and confirm fixes before go-live.
• Provide day-to-day systems support for recruiters and hiring managers: answer questions, troubleshoot issues, and escalate to HRIS when needed.
• Complete new hire data entry accurately and on time so candidates move smoothly from offer to onboarding.
• Keep recruiting data clean and consistent across systems. Audit current reporting for accuracy and document methodology for our TA KPIs.

Position Management, Reporting and Analytics

• Partner with the VP of Talent Acquisition to build and deliver MOR (monthly operating review) reporting on time-to-fill, pipeline health, source of hire, offer acceptance, and recruiter productivity
• Create dashboards and recurring reports that help leaders make staffing decisions for clinics and service lines.
• Pull and reconcile data from across our People management systems; spot trends and flag risks before they become problems.
• Test newly built candidate funnel and audit for accuracy, push Recruiters actions needed for our funnel to be accurate.
• Partner with Finance to open, track, and close requisitions and positions against the approved headcount plan.

• Reconcile open reqs between Workday and Finance records and resolve discrepancies.

Employee Referral Program

• Administer the referral program end to end: tracking referrals, confirming eligibility, and coordinating bonus payouts with Payroll. Send referral confirmations and payout communications.
• Automate referral workflows and communications to reduce manual work and speed up follow-up.
• Promote the program internally and report on referral volume, quality, and hires.

Recruitment Marketing & Sourcing

• Work with VP to plan and run recruitment marketing campaigns for hard-to-fill clinical roles and priority markets.
• Partner with VP, TA and Marketing on employer brand content that reflects our mission and culture.

• Partner with Ops to create the BSW e-brand story/messaging and deploy that in job postings, video, etc.

• Deploy outreach and re-engagement campaigns that bring back talent qualified, but not hired.

• Source candidates for priority and hard-to-fill roles using job boards, LinkedIn, professional networks, and licensing databases.
• Research local labor markets, competitor pay, and clinician supply to guide recruiting strategy and new market openings

Hiring Events and Partnerships

• Plan and run Indeed hiring events from start to finish: event setup, job posting, candidate screening, scheduling, and recruiter and hiring manager coordination.
  • If you do not have experience with this, we can train you.
• Measure event results and refine playbook for future events.
• Build and manage partnerships with universities and graduate programs, including career fairs and practicum or internship pipelines.
• Build and manage a talent alumni program to stay connected with former employees and clinicians in good standing.

Quality of Hire & Recruiter Enablement

• Develop and deliver parts of new recruiter onboarding, including Workday Recruiting, reporting standards, referral and event processes, and sourcing tools.
• Maintain process documentation, job aids, and training materials as tools and workflows change.

• Run TA NPS survey and analysis. Design and deploy candidate experience survey.
• Push candidates to team for hard to fill roles.
• Build and maintain structured interview guides for clinical and non-clinical roles.
• Build process to coordinate interviewer feedback so hiring decisions happen quickly and fairly, and follow up when feedback is late.

Ideal candidate profile:

• Passionate about our mission and inspiring others.
• Self-starter, highly driven. You are a do-er and teacher. You are all about continuous improvement and want to leave our team and systems better than you find them. 
• Proven record of top performance in TA Operations and the energy to keep at it.
• Team player, will play any role if it helps the greater team.
• Organized & process-oriented.
• A positive professional that contributes talent to the larger team.
• An understanding you are not walking into a fully built out system. That’s why we need you.

Role requirements:

• 5+ years of Recruiting Operations/TA Operations professional experience in a Workday Recruiting ATS setting.

• Strong project management skills and a track record of managing multiple workstreams simultaneously while meeting deadlines.
• Proven experience mapping current state process and recommending areas to improve to streamline hiring. 
• You are highly organized, detail-oriented, and comfortable working independently in a fast-paced, ambiguous environment.
• Experience with job aide creation, recruiter training and ATS auditing/reporting within Workday ATS.

Join one of the best teams around!

Estimated earnings: