Operational Manager

Job Description

ABOUT THE ROLE

•Manage the daily operations of Adriana Cocina & Bar to ensure smooth and efficient service.

•Ensure consistently high standards of guest service, food quality, beverage quality, and presentation.

•Assist in menu planning, promotions, special events, and other initiatives to increase outlet revenue and guest engagement.

•Monitor guest satisfaction and respond promptly and professionally to feedback, requests, and complaints.

Qualifications

YOUR SKILLS & EXPERIENCES

•Previous experience in a hotel, resort, upscale restaurant, or high-volume F&B operation is preferred.

•Strong knowledge of restaurant operations, service standards, food and beverage products, and cost control.

•Good understanding of budgeting, forecasting, inventory, and revenue management.

•Excellent leadership, communication, interpersonal, and problem-solving skills.

•Strong guest-service orientation and ability to handle challenging situations professionally.

Additional Information

WHY WORK FOR ACCOR

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.