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Bank of Montreal

Runs Canadian and US banks for people and firms

Senior Offers Operations Specialist

Business OperationsConfirmed live in the last 24 hours
Full-timeToronto, ON, CanadaIn-person

About the Job

Requirements

  • A minimum of 3–5 years of related work experience.
  • Ability to identify root causes and solve problems.
  • Curiosity about understanding how systems and processes work.
  • Ability to manipulate and interpret data to support data-driven decisions.
  • Ability to communicate effectively and explain complex or technical topics clearly and concisely.

Responsibilities

  • Manage day-to-day offer creation in Marketing, from intake through execution, ensuring offers go live on time and are free from errors.
  • Lead and deliver projects and initiatives in the Offers domain to drive process improvement and business enablement.
  • Improve documentation of the offer creation process so the team understands its inputs, outputs, and systems.
  • Measure current-state performance in offer creation, identify improvement opportunities, and create a methodology to track their effectiveness.
  • Develop and drive process improvements in the Marketing Operations ecosystem to serve collectors faster, reduce risk, and improve post-live monitoring.

Desired Qualifications

  • Experience with process mapping and process improvement.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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