Event Support Engineer
Amazon
Event Support Engineer
Amazon
Sells products online and rents cloud computing
The EMEA Event Productions team is seeking a talented and versatile video engineer who’s primary focus will be to support customers with their events, filming and post production. A successful candidate will be an effective communicator that can handle multiple productions from beginning to end, under tight and evolving deadlines. They can work independently with little supervision and collaborate with internal teams to raise the bar with each production. They will be committed, flexible, willing to travel, and have demonstrated the ability to maintain high levels of productivity with minimal supervision. The successful individual will be required to find solutions for basic to complex problems, implement new and challenging standards whilst holding to the highest bar with regards to quality and technical expertise.
- 30% travel within EMEA may be required to support off-campus events and productions
- Flexibility to support occasional early morning or evening events as production schedules require
- This role involves physical activity including equipment setup, rigging, and on-location filming
Key job responsibilities
- Working with customers on the technical delivery of productions.
- Setup and de-rig all equipment before and after a production, e.g. cameras, audio systems, vision mixers, play back systems and lights.
- Direct and own event operations during a production.
- Develop, document and maintain production/AV standards and drive process improvements.
- Capture and edit video content including interviews, highlights, and promotional videos.
- Ability to operate in the role autonomously, lead, train and oversee vendor personnel when required.
- Work effectively and productively with team members and all levels of the organization.
- Promptly report all needed equipment repairs and ensure preventive maintenance is performed.
- Professional, and service-minded communication with customers and co-workers in all modes: phone, email, instant message, text or in person.
- Raise the bar for our customers by searching out opportunities to evolve our services and to help others improve their skillsets and processes.
- Ensure all Health and Safety policies are followed to ensure the safety of yourself and others.
- Ensure all Security policies are followed to ensure our customer data is protected.
About the team
The EMEA Event Productions team delivers world-class production services to Amazon's internal customers across Europe, the Middle East, and Africa. Our services span livestreaming, studio productions, on/off campus events, video production, and post-production. We operate from studios and event spaces across London, Dublin, Luxembourg, Munich, Cape Town, and other EMEA locations, supporting hundreds of events annually. The team culture is built around providing quality customer support for each production, to provide maximum results.
- Experience designing, transporting, setting up, and operating production equipment, including audio and lighting equipment, for field and studio productions
- Experience with video encoding and streaming media standards
- Experience with written and verbal communication and presentation
- Experience using strong customer service, communication, and interpersonal skills
- 2+ years of professional experience in video production, or broadcast/events camera operation
- Strong working knowledge of Adobe Premiere Pro or DaVinci Resolve
- Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)
- Experience working on and delivering end to end projects independently
- Bachelor's degree in film, media, production, marketing
- Experience in corporate, broadcast, or live event environments
- Knowledge of streaming technologies and integration with live event workflows
- Knowledge/experience operating Ross video products
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
Explore more opportunities at Amazon