Clinical Operations Administrative Assistant

Position Overview:

Bluestone Physician Services is seeking four (4) detail-oriented and organized Temporary Clinical Operations Administrative Assistants to support our Clinical Operations and Clinical Liaison teams. This temporary assignment is expected to last 2 to 6 months, with three (3) full-time positions (40 hours per week) and one (1) part-time position (20 hours per week) available.

In this role, you will provide vital administrative and patient support to ensure seamless daily clinical workflows. The ideal candidate will bring demonstrated administrative experience within a healthcare environment, along with working knowledge of medical terminology, healthcare systems, and Electronic Medical Records (EMR).

Number of Temporary Positions: 4

Durations of Temporary Assignment: 2-6 months, depending upon business needs

Schedule: Weekdays Monday thru Friday, regular business hours, no nights, weekends or holidays

Location: This is a remote, work-from-home position. Candidates MUST be based in one of Bluestone’s core markets: Minnesota, Wisconsin, or Florida. 

Salary: $20 per hour. 

Responsibilities may include:

• Care & Referral Coordination: Assist with processing outpatient specialty care and diagnostic imaging referrals, scheduling patient appointments, and connecting patients with necessary resources.
• Medical Records & Document Management: Maintain accurate patient data in our Electronic Medical Record (EMR) system. Sort digital fax inboxes, route provider-to-provider documents, prevent duplicates, and upload patient certifications.
• Communication & Phone Support: Handle incoming non-clinical calls from patients, families, and external healthcare partners, maintaining clear and responsive communication across the care team.
• Operations & Administrative Support: Assist with general back-office workflows, including reviewing, tracking, or coordinating clinical supply requests, as well as handling digital/physical patient mailings and returned mail processing as needed.

Qualifications:

Education/Certification/Experience

• Experience: Previous administrative or office experience required; prior experience in a healthcare setting or with Electronic Medical Records (EMR) is a plus.
• Healthcare Knowledge: Basic familiarity with medical terminology and reading patient care notes is helpful.

Knowledge/Skills/Abilities

• Knowledge of medical terminology and understanding of patient care notes.
• Proficient in navigating electronic medical record systems and working with patient care
• Ability to assist providers and facilitate an efficient, organized administration flow.
• Ability to problem solve and work well under pressure.
• Detail oriented and accurate.
• Collaborates effectively within team settings with clinical and non-clinical staff.
• Ability to deal with change and ambiguity.
• Excellent interpersonal and customer service skills.
• Excellent written and verbal communication skills.
• Comfortable navigating electronic medical record systems and working with patient care notes.
• Computer proficient, 55+ WPM typing.
• Demonstrated ability to read, write, speak, and understand the English language.

Bluestone Perks:

• Company sponsored laptop and computer accessories
• Regular business hours

Pay Transparency 20 - 20 USD