Legal Solutions Engineer

Responsibilities:

• Assist AEs in positioning Filevine to clients seeking case management, AI, and contract management solutions particularly in the legal and corporate verticals. 
• Prepare and deliver dynamic storytelling demonstrations of products.
• Take a consultative approach in working with prospective clients or current clients
• Interact with prospects and customers alongside sales reps to assess needs and to determine requirements.
• Continually improve your understanding of the intricacies of the Filevine offerings.
• Help in researching and developing solutions within the Filevine suite to solve customer needs.

Qualifications:

•  
• A curious mind that wants to know how it works and why it works; the type of person who can’t help but push a button to find out what happens when you do. 
• Strong interpersonal skills are required for both building a relationship with clients and effectively communicating with others on the sales team.
• Problem-solving skills so you can listen to the customers’ desires and concerns, and then recommend solutions on the fly.
• Adaptable to sudden changes whether they be in a customer conversation or overall in business strategy.
• A confident and persuasive storyteller that speaks dynamically using pacing, emphasis, tone, etc. to capture and hold an audience’s attention.
• Legal software admin experience is a plus but not necessary. 
• In office position

In addition to the qualifications listed above, we expect that our team members have the following:

Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
Must be able to work in office 5 days a week in our Sugarhouse, UT location
Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.