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Liftoff

Community-driven mobile marketing platform

Performance Strategist - Technical Account Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeLondon, UK

About the Job

Requirements

  • Two to four years of campaign optimization, business intelligence, or analytical experience.
  • Ability to draw insights from data.
  • Strong organizational skills.
  • Proactive and outcome-driven approach.
  • Ability to communicate clearly and concisely with technical and non-technical teams.
  • Strategic mindset.
  • Passion for product and process improvement.

Responsibilities

  • Serve as an internal point of contact for key clients, managing and optimizing performance, collaborating with account teams, and escalating niche issues internally.
  • Develop expertise in the platform and work with the revenue team to formulate campaign optimization strategies that meet customers' needs.
  • Assist sales teams in onboarding new customers, including ensuring all pre-launch requirements are met.
  • Work across existing and new business customers to ensure overall account success regardless of lifecycle stage.
  • Launch new campaigns and ensure they are set up for success, flagging non-standard pitfalls.
  • Participate in cross-functional projects, including experimentation and product releases.
  • Share knowledge through regular updates in internal team meetings.
  • Lead communication with technical and non-technical teams across the company matrix.
  • Identify and analyze performance trends and potential issues.
  • Optimize campaigns for post-install goals using proprietary tools and dashboards, and make recommendations to the client-facing team.
  • Identify, triage, and escalate issues to management and internal teams.
  • Assess team processes, develop best practices, and drive improvements.
  • Help train and mentor new and junior team members.
  • Design, run, and report on A/B tests aimed at improving campaign performance.
  • Create dashboards and data visualizations for quick troubleshooting and deeper performance investigations.

About the Company

Liftoff

Community-driven mobile marketing platform

Liftoff.io runs a global, community-focused platform for mobile marketers and app developers. It provides resources, networking opportunities, and industry insights to help users optimize app marketing strategies and improve user engagement. The platform works by building a community of thought leaders who share expertise and collaborate, with revenue coming from events, workshops, and premium memberships that offer exclusive content and networking access. Liftoff.io also partners with industry leaders to host webinars and events, expanding its knowledge network. What sets Liftoff.io apart is its emphasis on a community-driven model that expedites idea-sharing and collaboration among practitioners, rather than offering a single tool or service. The company’s goal is to foster collaboration and growth in mobile marketing by connecting professionals, disseminating actionable insights, and creating ongoing learning and networking opportunities.

Company size
501-1,000
Company stage
IPO
Headquarters
Redwood City, CA
Founded
2012

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