Full-Time

Warming Center Assistants

Deadline 3/2/27
The Salvation Army

The Salvation Army

Compensation Overview

$17/hr

Fort Drum, NY, USA

In Person

Seasonal, full-time role; on-call duties may apply.

Category
Customer Experience & Support (1)
Requirements
  • High school diploma or equivalent. Additional education and training preferred.
  • One – Two years of experience working in Human Services with the homeless, individuals living in poverty or experiencing substance use disorder or mental health conditions.
  • Ability to achieve and maintain CPR Certification
  • Ability to diffuse crisis situations both within team settings and independently.
  • Ability to document program events and carry out scheduled or spontaneous tasks
  • Capable of applying all training and skill building information
Responsibilities
  • Supervise guests in the program including coaching guests on program policies and rules as well as potential consequences for violation of program policies/rules.
  • Address immediate basic needs, orienting the guest to the warming center program.
  • Provide supplies to meet basic needs such as snack/meal, linens, container for their belongings and hygiene supplies.
  • Provide conflict resolution, crisis intervention and support as needed.
  • Supervise guest use of laundry and showers on an as needed basis.
  • Assist other community providers, social services, etc. in working with guests on their Individual Service needs. Promote activities to increase competence with activities of daily living and independent living skills.
  • Plan, conduct and monitor guest group meeting sessions and other activities.
  • Maintain statistical accountability. Provide clear and concise daily log entries. Maintain up to date daily log/census.
  • Complete shift specific tasks such as chore assignments, cleaning, laundry, intake sheets, etc.
  • Maintain communication shift-to-shift in staff journal.
  • Answer telephone and respond to inquiries. Provide resources and referrals.
  • Conduct regular (at least once/a night) facility safety checks, including sleeping/resting areas. Communicate any needs (maintenance or repairs) in the communication journal. Any immediate safety concerns will be addressed immediately. Monitor fire/security/ alarm system.
  • Commit to work schedule at least two weeks in advance, based on program operations, there may be on-call duties as well as regular scheduled hours
  • Attend mandatory staff meetings and required training sessions.
  • Conduct basic intake information of each new guest
  • Demonstrate cultural competence as well as integrate understanding into daily responsibilities.
Desired Qualifications
  • Additional education and training preferred.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A