Field Service Representative - Inspections
About the job
- A degree in Electrical, Mechanical, or Chemical Engineering, an Associate degree, or a Bachelor's degree in Engineering.
- A Licensed Electrician with related experience is also acceptable.
- Three to five years of experience, with industry-related experience considered an asset.
- Ability to work remotely and independently from a home office.
- Ability to read and interpret engineering drawings and test data.
- Computer skills including word processing and email.
- Ability to use calibrated measurement instruments, high-voltage test equipment, and hand tools.
- Ability to manage multiple inspection files and changing schedules and deadlines with supervision.
- Working knowledge of laboratory instrumentation and general laboratory procedures related to factory inspections.
- Good oral and written communication skills in English.
- Ability to travel as needed or at short notice; the role requires approximately 75% travel.
- Conduct factory inspections at CSA-authorized factories, both remotely and on-site.
- Select representative product samples for audit, determine compliance with applicable standards and certification reports, and review quality-control and testing documentation.
- Prepare Factory Inspection Reports, Initial Factory Evaluation reports, and consumer product evaluation reports to document inspection findings according to procedures and work instructions.
- Review previous Factory Inspection Reports to determine whether previous deviations have been corrected.
- With supervision, determine satisfactory corrective action and implementation timeframes; determine whether non-compliance merits stopping shipments, re-investigation, or removal of the CSA mark, and take appropriate action.
- Maintain contact with clients by following up, providing information, and responding to inquiries.
- Keep current on new services and communicate them to clients as necessary; assist clients with changes to their records, such as address or company name changes.
- Knowledge of an additional European language, such as German, French, or Italian.
- Industry-related experience.
About the company
CSA Group develops and maintains more than 3,000 standards across 57 areas and offers Testing, Inspection, and Certification to help products reach global markets. Standards are published in print and electronic formats via an online store and guide quality, environment, safety, risk management practices. The Testing, Inspection, and Certification division audits and tests products to verify compliance with standards, enabling regulatory clearance and market access in Canada, the U.S., Europe, and beyond. By combining standards development with third-party conformity assessment, CSA Group serves a wide range of clients and aims to help organizations meet recognized standards and gain worldwide access to markets.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
null
Founded
1919
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Simplify's Take
What believers are saying
- CSA K100:2026 and RES-001:26 broaden monetizable standards in food and reuse.
- Public reviews for Z462:27 and Z1670:27 keep CSA embedded in safety regulation.
- The Kiwa sale funds future research, strengthening standards development cash generation.
What critics are saying
- On August 28, 2026, CSA sold TIC to Kiwa, shrinking commercial diversification.
- Member approval for the C$2.1 billion deal creates execution risk and delay.
- After TIC exits, standards royalties alone face existential pressure if adoption weakens.
What makes CSA Group unique
- CSA Group controls Canadian standards adoption, including CSA Z662 and CSA Z462:27.
- CSA K100:2026 and RES-001:26 show it shapes emerging market rules fast.
- Its 2026 public-review pipeline spans 57 areas, creating regulatory gravity for customers.
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Benefits
Flexible Work Hours
Life Insurance
Private Medical Insurance
Tuition Reimbursement
Enhanced Family Friendly Leave
Company News
TORONTO – CSA Group has announced the opening of an accredited, special-purpose laboratory dedicated to testing and certifying the safety of medical-grade PPE. Until now, there have been no domestic providers of testing and certification services for medical-grade PPE.