Full-Time

Business Development Representative

US Market

Updated on 9/7/2026

Prodigaltech

Prodigaltech

51-200 employees

AI-driven compliance, collections, and engagement tooling

No salary listed

Mumbai, Maharashtra, India

Remote

Category
Sales & Account Management (1)
Required Skills
Market Research
Cold Calling
CRM

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Requirements
  • One to three years of experience in business-to-business sales, business development, sales development representative or business development representative work, or another highly customer-facing role is preferred.
  • Strong written and spoken English is important.
  • Comfort working with modern sales tools and learning new artificial intelligence tools quickly.
  • Ability to understand unfamiliar business models, investigate them, ask effective questions, connect information, and form a point of view from incomplete information.
  • Ability to verify facts, question assumptions, and judge whether outreach is genuinely relevant.
  • Ability to communicate complex ideas simply in writing and natural speech.
  • Ability to read conversations, listen, adjust approach, understand incentives, and recognize when to push, ask, or back off.
  • Ability to recover from rejection, learn from it, and continue prospecting.
  • Attention to names, numbers, titles, claims, dates, account history, and follow-ups.
  • Ability to work independently, challenge messaging, suggest experiments, question assumptions, and incorporate better evidence.
  • Exceptional early-career candidates with strong evidence of discipline, communication, curiosity, and drive may apply.
Responsibilities
  • Own outbound prospecting into strategic United States accounts by identifying companies, stakeholders, and engagement opportunities across phone, email, LinkedIn, events, and other channels.
  • Learn prospects' business models, workflows, priorities, key performance indicators, regulatory environments, and opportunities for artificial intelligence to create value.
  • Develop a hypothesis about a prospect's problem before pitching Prodigal.
  • Create relevant outreach by translating complex research into concise messages for senior prospects.
  • Conduct cold calls with senior operators and executives, navigate rejection, think on the spot, and earn the next conversation.
  • Book qualified meetings and provide account executives with context about the prospect, reason for engagement, and information learned.
  • Partner with account executives and Marketing to prioritize accounts, develop messaging angles, plan event outreach, experiment with campaigns, and identify signals that create pipeline.
  • Use artificial intelligence to research, synthesize information, generate ideas, prepare calls, and reduce repetitive work while judging what is accurate and relevant.
  • Maintain accurate account data, follow-ups, sequences, customer relationship management records, notes, and handoffs.
  • Share objections, patterns, competitive signals, buyer language, and messaging insights with the broader go-to-market team.
  • Represent Prodigal at conferences and industry events by meeting prospects, starting conversations, and building rapport.
Desired Qualifications
  • Prior experience selling to United States customers.
  • Experience in software as a service, financial technology, financial services, or artificial intelligence.

Prodigaltech provides artificial intelligence tools that analyze customer calls for lenders and collection agencies to improve compliance and payment recovery. The platform works by automatically transcribing conversations and using machine learning to score agent performance and identify a customer's intent to pay. Unlike general AI providers, Prodigaltech focuses specifically on the consumer finance sector, allowing its software to recognize industry-specific language and regulatory risks. The company’s goal is to increase operational transparency and debt collection efficiency by replacing manual quality assurance with automated data analysis.

Company Size

51-200

Company Stage

Series A

Total Funding

$12.2M

Headquarters

Mountain View, California

Founded

2018

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Simplify Jobs

Simplify's Take

What believers are saying

  • Menlo Ventures led Prodigal's $12M Series A, confirmed June 13, 2026.
  • Prodigal posted 16 openings on February 15, 2026, including AI and mid-market sales.
  • Intelligent Contacts partnered with Prodigal on October 4, 2023, expanding healthcare and finance reach.

What critics are saying

  • Consumer-finance compliance failures trigger lawsuits under Regulation F and FDCPA within months.
  • Prodigal's Oklahoma City-heavy headcount suggests narrow customer concentration and regional execution risk.
  • Aggressive 2026 hiring across AI and sales signals pressure to scale before competitors copy features.

What makes Prodigaltech unique

  • Prodigal trained PIE on 1B consumer-finance conversations by June 2026.
  • ProInsight automates QA, scorecards, and compliance across calls, chats, texts, and emails.
  • The platform targets lenders, collectors, and RCM teams with one workflow layer.

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Benefits

Health Insurance

Flexible Work Hours

Unlimited Paid Time Off

Professional Development Budget

Meal Benefits

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

-7%
PR Newswire
Oct 4th, 2023
Intelligent Contacts And Prodigal Partner To Bring Ai-Powered Customer Interaction Analytics To Healthcare And Finance Teams

MOUNTAIN VIEW, Calif. and PLANO, Texas, Oct. 4, 2023 /PRNewswire/ -- Intelligent Contacts, a leader in inbound / outbound omnichannel contact center solutions, has partnered with Prodigal, the pioneer of AI-powered consumer finance intelligence, to deliver solutions that help companies improve customer experience and increase revenue.For more than ten years, Intelligent Contacts has specialized in offering cutting-edge cloud-based communication and payment solutions for healthcare and finance. Its data-driven Intelligent Contact Center platform allows businesses to monitor and analyze customer interactions, helping operations teams boost productivity and enhance key performance indicators.Prodigal's proprietary AI Intent Engine is trained on more than 300 million consumer finance conversations. That deep industry expertise means businesses can uncover up-to-date insights they can't get from a third party, driving customer strategies that increase revenue and identifying opportunities to improve agent effectiveness and reduce loss.Using Intelligent Contacts and Prodigal together, teams can streamline workflows across their accounts receivables and lending operations, from contact center setup and management through payment arrangements and QA and compliance workflows, all the way into concrete, actionable insights to accelerate growth.These solutions deliver benefits to every member of the financial process: borrowers, agents, managers, and businesses as a whole."Our partnership with Prodigal has already delivered tangible benefits to our clients and marks a significant advancement for the entire industry," said Jeff Mains, CEO of Intelligent Contacts. "This is one of those unique collaborations where both companies' technologies are enhanced

PR Newswire
Jun 1st, 2023
Prodigal Announces The Future Of Ai-Powered Consumer Finance Intelligence With Proinsight

MOUNTAIN VIEW, Calif., June 1, 2023 /PRNewswire/ -- Prodigal, the pioneer of consumer finance intelligence, announced today they are changing the name of one of their flagship products from ProVoice to ProInsight to reflect the app's expanded capabilities.An AI-powered tool to analyze customer interactions across the credit lifecycle, ProInsight has commonly been used by banking and lending teams for compliance and QA workflows, to stellar results. One customer reduced their QA team by 33% , and another now completes their reviews five times faster .Prodigal Announces the Future of AI-Powered Consumer Finance Intelligence with ProInsightBut over time, ProInsight has become much more powerful. It can evaluate and generate event tags, scorecards, visuals, and reports for chats, text messages, and emails in addition to calls. This reflects the growing interest in consumers for omnichannel communications and payment options.And the product continues to expand. Prodigal recently announced an Expert Tips feature in ProInsight that draws information from customer data to help agents learn from top performing peers. This tool helps consumer finance companies achieve the goal of making every agent into their best agent."At Prodigal, we envision a world where all credit operations and processes are modernized with fresh insights powered by artificial intelligence," said Shantanu Gangal, Prodigal's CEO

PR Newswire
May 31st, 2023
Prodigal Provides The Surprising Reasons Behind Consumer Delinquencies And Missed Payments: Stories From More Than 250 Million Consumer Finance Interactions

MOUNTAIN VIEW, Calif., May 31, 2023 /PRNewswire/ -- The buzz about a potential recession has been overpowered lately by talk about a related warning signal - delinquent payments. TransUnion predicts that over the course of 2023, serious credit card delinquencies will rise by 24% to levels not seen since 2010.Common wisdom has it that today's delinquencies are due to inflation.The surprising reason for missed payments and credit delinquencies (and it's not inflation)The Motley Fool warned consumers are using credit to cover "higher living costs." USA Today's analysis of the most recent New York Federal Reserve Bank Quarterly Report on Household Debt said, "But as prices remain stubbornly high, [Americans are] also having trouble making payments on time."Is that it? Is inflation really the cause of increased delinquent payments? Or could it be something else?Prodigal is the pioneer of consumer finance intelligence, using AI to support borrowing and lending organizations in improving processes and customer experience. Rising consumer complaints, and banking and lending's inability to capture and manage them effectively, tell us the system needs reinvention.Having analyzed over 250 million consumer finance calls, Prodigal has a unique ability to deliver insight about individual borrowing and repayment, and in the case of consumer delinquencies, that insight upends traditional thinking.A random sample of calls from two of Prodigal's largest customers offers surprising insight into the reasons consumers become delinquent.Here were the top five reasons borrowers gave for late and missed payments:Unemployment Bankruptcy Divorce Other payment obligations Medical conditionsOf those top five delinquency reasons, the only one that can directly be attributed to inflation would be "other payment obligations."The other four are much more interesting - and complicated - stories. Bankruptcy is not a single event, but a series of problems leading someone to file for relief.Unemployment, especially in this labor market, is also complex - there's no lack of jobs, after all. But someone could be fired, become delinquent on their car payment, lose the car, and then be unable to find a new job because of a lack of transportation.And divorce and medical issues are similarly human stories. Is divorce a cause of financial pressures, or a result? Are medical conditions a reason for delinquency, or are they the cause of unemployment and bankruptcy?What Prodigal's data reveals is that while inflation can be a contributing factor to late or missed payments, it's not the only - or even the most prominent - one on people's minds at the moment.And without that insight, lenders looking for repayment will miss out on useful intelligence that can help their customer service representatives support customers in finding the best options to repay their debt and achieve financial stability.About ProdigalProdigal is the pioneer of consumer finance intelligence

PR Newswire
May 17th, 2023
Revenue Cycle Associates Connects With Prodigal To Drive Rcm Outcomes

MOUNTAIN VIEW, Calif. and ATLANTA, May 17, 2023 /PRNewswire/ -- Revenue Cycle Associates , the leader in outsourcing solutions to enhance healthcare Revenue Cycle Management (RCM) and accounts receivable management (ARM), has partnered with Prodigal, the pioneer of consumer finance intelligence, to elevate patient experience and improve clients' bottom lines.Revenue Cycle Associates Connects with Prodigal to Drive RCM OutcomesSince 2005, Revenue Cycle Associates has used their RCM expertise to create value-oriented revenue cycle strategies and streamline accounts receivable to increase cash flow and boost financial results while enhancing their clients' brand images.Medical payments and debt continue to be a hot topic, meaning Revenue Cycle Associates' work is high profile, in addition to being central to their clients' businesses. Ensuring they stay at the forefront of their industry is vital.By adding Prodigal ProNotes and ProVoice, Revenue Cycle Associates is modernizing workflows and opening the door to increasing their collectors' efficiency and performance."Our commitment to improving the patient experience on behalf of our clients leads us to look for innovative ways to support our collectors so they can achieve the best outcomes for everyone," said Mark Craig, Revenue Cycle Associates CEO and Founder. "Prodigal's solutions let us do that by using smart automation to allow us to focus on what matters - people."By implementing ProNotes , Revenue Cycle Associates will be able to reduce after-call wrap time and improve collectors' productivity and in-call focus.Using Prodigal's AI Intent Engine, which is trained on more than 250 million consumer finance calls, ProNotes summarizes and standardizes call notes to provide consistency and clarity.And Revenue Cycle Associates has chosen to use ProVoice to help with collector training, minimizing agent variability and improving interaction quality.Rather than managers manually listening to calls, ProVoice analyzes complete conversations, tagging and scoring calls to bubble up any interactions that might require follow-up. This insight provides supervisors a high-level view of collector performance and areas for improvement.Shantanu Gangal, CEO and Founder of Prodigal, is looking forward to seeing ProNotes and ProVoice help to achieve these goals."The patient and client-centered approach of Revenue Cycle Associates is a perfect fit for our AI's expertise in consumer finance conversations," Gangal said. "We're excited to improve patient experience and drive outcomes for the RCM industry one bill at a time."About ProdigalProdigal is the pioneer of consumer finance intelligence

TechCrunch
Feb 26th, 2023
Sequoia And Andreessen Horowitz Invested More In Fintech Than Any Other Sector In 2022

Welcome to The Interchange! If you received this in your inbox, thank you for signing up and your vote of confidence. If you’re reading this as a post on our site, sign up here so you can receive it directly in the future. Every week, I’ll take a look at the hottest fintech news of the previous week. This will include everything from funding rounds to trends to an analysis of a particular space to hot takes on a particular company or phenomenon. There’s a lot of fintech news out there and it’s my job to stay on top of it — and make sense of it — so you can stay in the know. — Mary AnnStoried venture firms Sequoia Capital and Andreessen Horowitz (a16z) invested more in fintech than any other category in 2022, according to research from CB Insights