S

Sainapse

AI-powered enterprise customer-service automation and triage

GTM Engineer

Growth MarketingConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • Evidence that your work created pipeline or revenue, including the baseline, timeframe, result, and your personal contribution.
  • Ability to build, inspect, and improve systems using agents, application programming interfaces, scripts, tools, and data.
  • Experimental and analytical judgment, including knowing when to abandon a hypothesis.
  • Comfort with customer conversations, technical learning, hands-on execution, and clear communication.
  • Ownership from idea through measured outcome; around 3–6 years of relevant experience is a guide, while demonstrated output matters more than credentials.

Responsibilities

  • Build the customer-acquisition system with agents, data, code, and experiments, optimizing for qualified enterprise demos.
  • Develop an empirical ideal-customer-profile system to discover accounts, enrich data, score fit, segment, and prioritize using downstream outcomes.
  • Build research, personalized messaging, sequences, qualification, and booking workflows with reliable attribution and data quality.
  • Run experiments across outbound, search, content, paid channels, events, partnerships, and useful tools; define hypotheses and measurement, then stop, improve, or scale based on evidence.
  • Build a commercial website that converts by working with the founders, design, and marketing on positioning, pages, copy, proof, and calls to action.
  • Build internal workflows for research, scoring, qualification, and prospect preparation; productize what proves useful while keeping pipeline outcomes first.
  • Create self-serve experiences such as interactive demos, guided qualification, use-case discovery, and paths into a proof of concept.
  • Join customer and prospect calls and create account briefs, follow-up, and return-on-investment materials.

About the Company

Sainapse

AI-powered enterprise customer-service automation and triage

Sainapse is an enterprise AI product that improves customer service for large organizations by integrating with their existing systems to speed up issue resolution while preserving accuracy. It autonomously triages requests, conducts cognitive search across data sources, and deduplicates information to present clear guidance. It helps discover solutions, recommend next steps based on intent, and provide last-mile support to field engineers, with revenue from software licenses and subscriptions sold directly to enterprises and through reseller partners. Its goal is to make support faster and more reliable by automating end-to-end processes and reducing duplicate data, differentiating itself through end-to-end automation and data deduplication in enterprise environments.

Company size
11-50
Company stage
Seed
Total funding
$3.5M
Headquarters
Bengaluru, India
Founded
2017

Recently Posted Jobs

Explore more opportunities at Sainapse

See more jobs