Accor

Global hotel management, franchising, loyalty programs

Events Assistant

Account ManagementConfirmed live in the last 24 hours

Full-timeRio de Janeiro, State of Rio de Janeiro, BrazilNo salary listedIn-person

About the Job

Requirements

Fluent English.
Customer focus, communication, flexibility, prioritization, and organizational skills.

Responsibilities

Support follow-up with clients on business closures.
Support proposal negotiations to secure the hotel's best commercial terms while following established standards and procedures.
Assist customers in person and by phone by providing information and answering general questions about event arrangements, with or without accommodation.
Support preparation of service orders and group instructions for all operational departments.
Monitor events to ensure service quality and compliance with contracted terms, and conduct post-sale follow-up.

Descrição da vaga

APOIAR NA REALIZAÇÃO DE FOLLOW-UP DOS FECHAMENTOS DOS NEGÓCIOS, JUNTO AOS CLIENTES; APOIAR NA NEGOCIAÇÃO DAS PROPOSTAS ASSEGURANDO AS MELHORES CONDIÇÕES COMERCIAIS PARA O HOTEL., SEGUINDO PADRÕES E PROCEDIMENTOS PREESTABELECIDOS; ATENDER AO CLIENTE (PESSOALMENTE E POR TELEFONE), PRESTANDO INFORMAÇÕES E ESCLARECENDO DÚVIDAS GERAIS SOBRE A ORGANIZAÇÃO DOS EVENTOS, COM OU SEM HOSPEFAGEM, APOIAR NA ELABORAÇÃO DE ORDENS DE SERVIÇO E INSTRUTIVOS DE GRUPO PARA TODOS OS DEPARTAMENTOS OPERACIONAIS., ACOMPANHAR A REALIZAÇÃO DOS EVENTOS, GARANTINDO A QUALIDADE DO SERVIÇO E O CUMPRIMENTO DAS CONDIÇÕES CONTRATADAS E REALIZAR O PÓS VENDA.

Qualificações

INGLÊS FLUENTE

FOCO NO CLIENTE, COMUNICAÇÃO, FLEXIBILIDADE, SENSO DE PRIORIDADE E ORGANIZAÇÃO.

Informações adicionais

Benefícios: Vale Transporte; Convênio Odontológico; Refeição no Local; Convênio Médico; Seguro de Vida em Grupo, Reembolso Farmácia e TotalPass.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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