International Trade Services Coordinator

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As an International Trade Services Analyst Senior, within PNC's International Trade Services & Support Group, you will be based at PNC's Whitehall Service Center located in Columbus, Ohio. Monday – Friday, 8:00 am – 5:00 pm EST.

This is an excellent opportunity to use your strong administrative skills, attention to detail and desire to learn a new and interesting area of banking. Training will be provided.

The International Trade Services Analyst Senior is responsible for the accurate and timely processing of international trade transactions within the Letters of credit team. This role supports corporate clients engaged in importing and exporting goods by processing Import / Export Letter of credit transactions, including new transaction setups, amendments, document handling, and payment processing.

The analyst serves as a key control point in ensuring compliance with trade finance regulations, sanctions requirements, and internal risk management standards while delivering exceptional service to both internal and external clients.

Essential Duties and Responsibilities
• Process import and export letter of credit transactions in accordance with established procedures, regulatory requirements, and service level expectations.
• Review and process shipping and trade-related documents received from clients and international financial institutions.
• Accurately enter transaction details into trade finance systems while maintaining a high level of attention to detail and data integrity.
• Perform sanctions screening by manually identifying and entering all associated parties, entities, vessels, and locations into compliance monitoring systems.
• Conduct transaction-level compliance reviews, including assessment of high-risk goods, high-risk countries, pricing validations, and other trade-related risk factors.
• Process a variety of transaction types, including new letters of credit, amendments, and payment settlements.
• Prepare and distribute customer notifications regarding import/export letter of credit transactions and related documentation.
• Manage physical shipping documents, including document filing, retention, preparation of courier packages, and tracking of document deliveries.
• Prioritize and complete daily workloads while meeting established deadlines and service standards across multiple transaction types.
• Communicate professionally with clients, international banking partners, and internal business partners primarily through email and occasionally by telephone.
• Identify and escalate transaction discrepancies, documentation issues, compliance concerns, or operational risks to management as appropriate.
• Assist with process improvement initiatives and support departmental goals related to quality, efficiency, risk management, and client service.
• Maintain current knowledge of trade finance products, international trade practices, and applicable regulatory requirements.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Utilizes international trade-specific procedures, rules, guidelines and regulations. Evaluates and executes basic to moderate transactions. May approve international trade services transactions and processes. May have specific responsibility for one or multiple specialized products or functional areas.
• Processes basic to moderate trade transactions of varying risk and financial value in accordance with procedures, rules, guidelines and regulations. Identify exceptions and may address escalated items under supervision. Interacts with internal and external stakeholders in completing transactions.
• Administers trade compliance program against all trade transactions and escalates as necessary in order to mitigate bank risk.
• Provides responses and documentation to inquiries and ad hoc requests for basic to moderate international trade products.
• Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. May review reports to process transactions.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Accountable, Customer Solutions, Detail-Oriented, Ensure Compliance, Multitasking, Personal Initiative, Problem Solving, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)

Competencies

Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures

Work Experience

Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $37,500.00 – $62,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 09/22/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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