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Magellan Health

Manages complex health services via technology

Victim Advocate

Full-Time
No salary listed
Mid
Bachelor's
Colorado Springs, CO, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A bachelor's degree from an accredited school in social work, psychology, marriage, family and child counseling, counseling or behavioral science, education, community health, or public health.
  • Two years of experience working with victims of domestic abuse or sexual assault, or in victim advocacy services.
  • Working knowledge of family violence dynamics, safety planning, risk assessments, local community resources, federal and state laws pertaining to domestic abuse or sexual assault, family law, and the Victim Rights Bill.
  • Ability to intervene in crisis situations using sound professional judgment, ethical practice, and common sense.
  • Ability to work independently to assess risk and develop, implement, and evaluate safety and intervention plans to meet victim needs.
  • Demonstrated understanding, sensitivity, and empathy for victims.
  • Ability to develop trusting helping relationships.
  • Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
  • Ability to work cooperatively with military and civilian medical, social service, law enforcement, and legal personnel on behalf of victims.
  • Must possess and maintain a valid, unrestricted motor vehicle license.
  • Must possess transportation to transport a victim in crisis in non-emergent situations as a last resort.
  • Must be able to provide on-call victim advocacy services 24 hours a day, 7 days a week.
  • Understanding of Problematic Sexual Behavior—Child and Youth (PSB-CY).
Responsibilities
  • Provide crisis intervention and comprehensive services, including emotional support, transportation arrangements, accompaniment to medical, legal, or law enforcement appointments when requested, assistance securing protective orders, emergency food or shelter, and information about benefits.
  • Work directly with victims to ensure their expressed needs are advocated for and presented to personnel at intervening agencies.
  • Assess imminent risks to victims' health or safety and make referrals as appropriate.
  • Assist victims in navigating systems to obtain desired services and refer them to appropriate services for continued care.
  • Ensure victims of domestic abuse receive sensitive, confidential, immediate, and comprehensive care and treatment to restore health and well-being.
  • Perform initial screening, non-clinical risk and lethality assessments, and safety planning with victims of domestic abuse.
  • Assist victims in developing safety plans; conduct lethality assessments; and provide emotional support, crisis intervention, prevention awareness, and education.
  • Liaise with the installation Family Advocacy Program Manager (FAPM) to coordinate comprehensive victim services and training for domestic abuse victims, family members, soldiers, and civilians authorized to receive services at a Military Treatment Facility.
  • Provide crisis intervention and a warm handoff to community resources for victims who are not eligible for services through a Military Treatment Facility.
  • Provide information about victim rights, services, and resources available on or off the installation.
  • Coordinate with the FAPM to develop procedures that ensure victims of domestic abuse receive timely and appropriate information.
  • When contacted by a victim of domestic abuse, make contact by telephone within 20 minutes or face-to-face within 60 minutes when requested by the victim.
  • Explain Family Advocacy Program disclosure and reporting options during initial contact so victims can make informed decisions about disclosing information regarding abuse.
  • Ensure first responders, including Emergency Medical Services and law enforcement, are contacted immediately during crisis situations involving imminent harm to victims, their children, or program staff.
  • Operate within established Family Advocacy Program and Victim Advocacy Program guidelines, including Army Regulation 608-18.
  • Conduct domestic abuse training and awareness programs to educate soldiers, family members, and civilians.
  • Guide client families through the investigative process, encourage their participation, and help them understand their rights as crime victims.
  • Formulate intervention strategies to improve a family's coping skills during child abuse case investigations and prosecution.
  • Identify and attempt to meet the needs of children and families who may be in crisis.
  • Educate non-offending caregivers about the dynamics and possible long-term consequences of child abuse.
  • Assess family needs and encourage non-offending caregivers to participate in recommended services and counseling.
  • Provide information and assistance with completing Crime Victims' Compensation applications.
  • Serve as a liaison between families and multidisciplinary team members as needed.
  • Assist multidisciplinary team members in identifying client needs and providing recommendations.
  • Represent the best interests of children and families at multidisciplinary team case review meetings.
  • Accompany non-offending caregivers to court or other appointments when requested.
  • Participate in relevant community awareness, campaigns, and prevention events.
  • Maintain ongoing case management and complete all data entry within three business days.
  • Ensure daily contact with victims while they are in crisis and contact at least every 30 days when they are not in crisis.
  • Transfer cases as appropriate when victims leave the service area, and close cases as appropriate when advocacy services are completed, with FAPM concurrence.

About the company

Magellan Health helps payers, employers, and government partners manage complex health needs using technology and personal support. Its offerings blend technology platforms—such as provider and member portals—with care management and behavioral health programs to connect members with appropriate care and track outcomes. The company differentiates itself by focusing on high-complexity health issues and by partnering with a wide range of payers and employers to provide integrated care, not just traditional delivery. Its goal is to move the world toward a healthier future by making high-quality care easier to access and manage through tech-enabled solutions and strong human support.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Avon, Illinois

Founded

1969

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Simplify Jobs

Simplify's Take

What believers are saying

  • Louisiana's ECSS program went live July 1, 2025, expanding recurring state revenue.
  • The Attend Behavior partnership broadened autism marketplace offerings on September 23, 2025.
  • Pediatric CoCM enrolled nearly 8,000 patients, with 84% assessment-to-enrollment conversion.

What critics are saying

  • Centene's December 2025 divestiture still requires regulatory approval, delaying close into 2026.
  • Centene recorded a $513 million loss on Magellan, signaling weak exit economics.
  • If Madison Health Group financing fails, Magellan loses strategic support and independence stalls.

What makes Magellan Health unique

  • Magellan remains the only independent managed behavioral-health pure play after Madison Health Group closes.
  • Its Louisiana ECSS contract covers statewide early-childhood services across birth-to-five care.
  • Magellan Federal serves 2,500 employees across military and federal behavioral-health programs.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Mental Health Support
  • Wellness Program
  • Flexible Work Hours
  • Performance Bonus

Growth & Insights and Company News

Headcount

6 month growth

-3%

1 year growth

-3%

2 year growth

-3%
RamaOnHealthcare
Feb 18th, 2026
Centene’s Magellan Health to be acquired by investment group – RamaOnHealthcare

Frisco, Texas-based Magellan Health has entered into an agreement to be acquired by Madison Health Group, according to a Feb. 13 LinkedIn post from

MarketScreener
Feb 6th, 2026
Centene agrees to sell minority stake in Magellan Health

Centene Corporation has signed a definitive agreement to sell a minority stake in Magellan Health to an undisclosed buyer. The transaction was agreed in December 2025. No financial details or the size of the stake being sold have been disclosed. The identity of the acquiring party remains unknown.

Becker's Behavioral Health
Sep 23rd, 2025
Magellan adds autism caregiver platform to digital marketplace

Frisco, Texas-based Magellan Health has partnered with Attend Behavior to offer its digital caregiver training platform through Magellan's autism technology marketplace.

PR Newswire
Sep 10th, 2025
Magellan Health Appoints Dr. Steven E. Pratt as Chief Medical Officer

Magellan Health appoints Dr. Steven E. Pratt as chief medical officer.

Becker's Behavioral Health
Sep 8th, 2025
Magellan CEO: Collaborative care can ease burnout, extend psychiatry capacity

Magellan Health launched a pediatric CoCM program that enrolled nearly 8,000 patients, with 84% enrollment after assessment, and more than half stayed engaged through graduation.