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DaVita

Provides dialysis and comprehensive kidney care

Care Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeBrandywine, MD, USA$19.29 - $22.50 /hr

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least 2 years of experience in a professional office environment is required.
  • Ability to handle confidential information with discretion and sound judgment.
  • Strong verbal communication skills.
  • Proficiency in Microsoft Office, Excel, and Outlook.
  • Commitment to service excellence and patient satisfaction.
  • Ability to work autonomously while collaborating effectively with the team.
  • Reliable transportation is required.
  • When working from home, must have a quiet, private space with high-speed internet.

Responsibilities

  • Coordinate care for patients by ensuring access to eligible resources and programs and assisting with referrals and provider appointments.
  • Perform outbound calls and respond to inbound calls from patients, providers, and Village resources.
  • Complete non-clinical screenings and pathways under the guidance of the Manager, escalating to the Integrated Care Nurse as needed.
  • Assist the clinical team with moving patients through the continuum of care by completing directed tasks.
  • Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs.
  • Communicate directly with patients in a timely and professional manner.
  • Maintain accurate, complete, and confidential documentation.
  • Demonstrate two-way oral and written communication.
  • Act in alignment with DaVita’s mission and values to deliver high-quality patient care.
  • Commute to DaVita clinics 3–4 times per week and work the remaining time from home.
  • Work a Monday–Friday full-time schedule, with a daily start time between 7:00 and 8:00 AM, and provide flexibility as needed to meet patient and clinic needs.

Desired Qualifications

  • Prior experience with Electronic Medical Records.
  • One to three years of clinical medical office experience.
  • CNA or MA experience.
  • Experience coordinating care, including referrals or care management.
  • Familiarity navigating insurance payers.
  • Experience in direct patient care or support.
  • Prior medical office environment experience.

About the Company

DaVita

Provides dialysis and comprehensive kidney care

DaVita provides kidney care services, primarily dialysis, for people with chronic kidney disease and end-stage renal disease, and runs integrated care programs with educational resources. Its services are delivered through dialysis centers, with treatment guided by patient-centered care and tracked using clinical metrics to monitor outcomes; it also offers Kidney Smart classes and risk quizzes to help patients manage kidney health. The company differentiates itself by focusing on value-based, holistic and equitable care across a network, coordinating services to improve results while controlling costs. Its goal is to improve patient outcomes, reduce healthcare costs, and build a robust, equitable kidney-care community.

Company size
10,001+
Company stage
IPO
Headquarters
Denver, CO
Founded
1979

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