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The New York Foundling

Nonprofit child welfare and disability services

Residence Manager - DD

Full-TimeDeadline 10/8/27
$81.6k/yr
Senior
Bachelor's
Brooklyn, NY, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A bachelor's degree in Social Work, Psychology, Human Services, or a related field is required.
  • A bachelor's degree from a U.S.-accredited educational institution or a credential evaluation for a non-U.S. educational institution is required.
  • At least five years of progressive experience in residential services, including at least three years in a supervisory or managerial role within a developmental disabilities or social services agency.
  • A valid driver's license from New York, New Jersey, Pennsylvania, or Connecticut with six points or less is required.
  • Strong leadership, communication, and organizational skills are required, including the ability to manage multiple priorities, resolve conflicts, and make sound decisions in a fast-paced environment.
  • Dedication to providing compassionate and dignified care for individuals with developmental disabilities and promoting their rights, choices, and independence is required.
  • A proactive, strategic approach to identifying challenges, implementing solutions, and driving continuous improvement is required.
  • The ability to build effective relationships, work collaboratively with diverse stakeholders, and advocate for inclusive practices and community integration is required.
Responsibilities
  • Create a supportive and nurturing environment, ensure high-quality care, and promote independence and community integration for the people supported.
  • Maintain the financial, compliance, training, and staffing needs of multi-site programming within a designated area.
  • Ensure delivery of person-centered supports and services that enhance the quality of life of people supported.
  • Provide strategic leadership, direction, and oversight to residential staff through coaching, training, development, and employee retention.
  • Lead residence plans for budgeting, incident management, and personal allowances in accordance with Comprehensive Functional Plans, Life Plans, Behavior Support Plans, and treatment plans, promoting personal growth, independence, and community integration in accordance with regulatory agencies and the organization.
  • Conduct daily on-site observations to ensure residences are in working order and monitor employees' demonstration of direct support professional competencies and skills in meeting activities of daily living, clothing, financial, health, behavior-management, and emergency-procedure needs.
  • Collaborate with nursing, clinical, and interdisciplinary team departments to ensure continuity of care.
  • Identify and manage individuals' health trends in collaboration with the developmental disabilities team to prevent incidents or deterioration in individuals' living spaces across residences.
  • Oversee budget planning, financial operations, and resource allocation to optimize program sustainability and fiscal responsibility.
  • Coordinate with the assistant residence manager on staffing levels to ensure appropriate service levels; identify and facilitate staff training and development; conduct timely performance reviews; manage overtime, staffing assignments, and documentation in Evolv.
  • Build and maintain relationships with community partners, advocates, and stakeholders to enhance support networks, promote inclusive opportunities, and advocate for the rights of people supported.
  • Coordinate with incident management, fleet, centralized scheduling, human resources, and facilities teams on processes; monitor patterns and provide feedback on necessary action items; and respond effectively to situations by implementing protocols calmly and efficiently.

About the company

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The New York Foundling

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The New York Foundling is a nonprofit social services agency for children, families and adults with developmental disabilities in New York City, nearby counties and Puerto Rico. Its child welfare programs place children with foster families and send therapists and caseworkers into homes to keep families together. It also runs residences and day programs for adults with disabilities, mental health clinics and Head Start preschools, and it opened Haven Academy, a Bronx charter school designed for children in the child welfare system. Medicaid and government agencies pay for most services at set rates, with added support from donors. Three Sisters of Charity founded it in 1869 as a home for abandoned babies, and it is based in New York City.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York, NY

Founded

1869

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