Revenue Cycle / AR - Credit & Billing Manager

About AFC

At AFC, you're a name, not a number. We're a family-owned, women-owned transportation and logistics company headquartered in Tampa, FL, moving freight nationwide through our asset and brokerage operations. We're growing fast and building our own AI-powered operating platform, not just buying tools. We promote from within, and our leadership knows your name. If you want to build something, not just fill a seat, you'll fit in here.

The role

Own the full order-to-cash cycle across AFC Transport and AFC Logistics, from customer credit and billing through collections and cash application. Reporting to the Controller, you'll lead a three-person billing and collections team and make sure every load is billed correctly, credit risk is managed, and cash comes in predictably.

What you'll do

• Own customer setup, credit applications, credit decisions, and credit holds within approved authority.
• Drive accurate, timely billing across two McLeod environments, capture all accessorial charges, and provide backup coverage for billing.
• Oversee daily cash application and lead weekly AR aging reviews to set collection priorities and reduce past-due balances.
• Resolve customer disputes and short-pays, and serve as the escalation point for balances over 60 days and problem accounts.
• Own month-end AR close and reconciliation, report on DSO and collections performance, and recommend reserves and write-offs to the Controller.
• Lead, coach, and develop two Billing Specialists and one Collections & Cash Application Specialist using clear goals and scorecards.

What you bring

• 5+ years in AR, credit, and collections, including at least 3 years managing a team of 3+ direct reports.
• 3+ years in transportation or logistics AR, with knowledge of freight billing, PODs, rate confirmations, accessorials, customer portals, and factoring remittances.
• Hands-on ownership of credit applications, credit limits, holds, and credit tools such as Ansonia, D&B, or Creditsafe.
• Multi-entity AR experience, including month-end close, reconciliation, bad debt reserves, and cash forecast inputs, with a track record of managing DSO, aging, unapplied cash, and dispute resolution.
• Experience with a transportation management system and QuickBooks or Intuit Enterprise Suite, plus advanced Excel skills, including pivot tables, lookups, and aging analysis.

Nice to have

• McLeod experience and AR experience spanning both freight brokerage and asset carrier operations.
• A bachelor's degree in accounting, finance, or business; equivalent experience is welcome.
• NACM credit credentials (CBA, CCRA, or CCE) or TIA Certified Transportation Broker certification.

What you get

• Competitive base pay of $75K to $100K
• Medical, dental, vision, and 401(k), with coverage starting the first of the month after 60 days
• 80 hours of PTO per year
• Weekly pay
• A clear path to grow, with leaders who know your name

Where you'll work

This role is based at AFC's Tampa headquarters, 1120 E Kennedy Blvd. Office-based work with extended computer use and occasional lifting up to 15 lbs. Some extended hours may be needed during month-end close.

Our process

A phone screen with People & Talent, a short Predictive Index assessment, an interview with the hiring manager, and a final conversation with leadership.

AFC Transport is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Reasonable accommodations are available for qualified individuals with disabilities. This description is not a contract of employment; employment with AFC is at-will. Duties may change based on business needs.