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Brown University Health

Remote behavioral health care platform analytics

Residential Care Counselor

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeExeter, RI, USA$18.13 - $29.90In-person

About the Job

Requirements

  • A baccalaureate degree in a human service field; other education and experience may be substituted at the hiring manager’s discretion.
  • Demonstrated knowledge and skills to provide care to patients throughout the life span, considering aging processes, human development stages, and cultural patterns in each step of care.
  • Six months to one year of direct child care work with emotionally impaired youth.
  • Current Bradley Hospital Crisis Management certification or enrollment in a Bradley Hospital course.
  • Current CPR certification.
  • Current ERS, Safety, and OSHA certifications.
  • Ability to perform independently within Program policies and practices and refer complex problems to a supervisor when clarification of policies and procedures is needed.

Responsibilities

  • Participate in maintaining a safe and therapeutic environment.
  • Participate in developing and operationalizing residential care plans for assigned children according to Department and Program procedures and policies.
  • Maintain and document the level of child observation ordered by the physician or Program Director each shift.
  • Supervise assigned children in daily routines and assist with activities of daily living.
  • Identify, report, and actively resolve potential and actual problems in the Program.
  • Follow up on critical incidents through timely verbal reporting to the Residential Care Supervisor or Nursing Supervisor/Program Nurse and documentation in the child's chart.
  • Intervene in disruptive milieu situations or situations in which a child is destructive to themselves or others, providing timely therapeutic interventions.
  • Adhere to Hospital, Departmental, and Program policies and procedures.
  • Attend Program meetings and staff development meetings as assigned.
  • Actively participate in residential child care planning under the direction of the Residential Care Supervisor.
  • Participate in the initial admission interview process as assigned and support the initial therapeutic alliance with the child and family.
  • Complete an initial milieu assessment within 24 hours and develop an initial problem list and residential care plan within 24 hours of admission.
  • Review the residential care plan and problem list daily and revise as necessary.
  • Communicate individual child residential treatment plans to Program staff on an ongoing basis, including liaison with other multidisciplinary treatment providers.
  • Actively participate in DPCs, treatment team meetings, and shift reports.
  • Understand Program quality assurance indicators and related responsibilities.
  • Document significant child and family observations and milieu treatment accurately and promptly in the child's chart.
  • Share information and knowledge acquired through experience with other staff through formal and informal staff development forums.
  • Support and contribute to developing residential care plans and behavioral management.
  • Assist and teach children in activities of daily living and personal hygiene based on each child's level of competence.
  • Set consistent and supportive therapeutic limits within Hospital, Program, and Department standards.
  • Institute behavioral programs specific to each child's needs in collaboration with off-line clinicians.
  • Participate in and assist with organizing Program activities.
  • Model appropriate and therapeutic staff-child interactions for children and families.
  • Support and participate in the recreation therapy program.
  • Handle crisis situations safely and effectively, using the least restrictive safe patient care alternative.
  • Seek formal and informal supervision and incorporate suggestions to improve or change job performance.

About the Company

Brown University Health

Remote behavioral health care platform analytics

Memoir Health built a behavioral healthcare platform for home-based care, helping healthcare organizations manage patients remotely. The platform includes remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and guides proactive care. It stands out by automating care journeys and delivering integrated, outcomes-focused care within managed care networks, reducing administrative work for clinicians. Its goal is to make care more proactive, accessible, and coordinated from home, aiming to improve patient outcomes while lowering costs; Memoir Health was acquired by Lumeo Health in 2020.

Company size
1-10
Company stage
Seed
Total funding
$7.5M
Headquarters
New York City, New York
Founded
2018

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