Ticket Seller

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Ticket Seller position is primarily responsible for assisting patrons related to ticket sales, will call, digital ticketing, parking, and customer service. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner.

This role will pay an hourly rate of $15.50

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a 19,199-seat multi-purpose arena and 565,000 total square feet designed to accommodate concerts, family shows, and other special events, it has been named on multiple occasions one of the country's best venues. 

• Opens and/or closes ticket window as required.
• Know basic operations of the ticketing system.
• Courteously answer questions concerning prices, seating, and events.
• Understand seating charts and configurations of each venue.
• Perform transactions for all events on the ticketing system with efficiency and accuracy.
• Handle cash and credit card transactions accurately in accordance with company policies.
• Demonstrates excellent customer service skills by responding to customer needs.
• Work independently and handle most box office questions without assistance.
• Knows, understands, and informs customers of the refund/exchange policy.
• Keeps an accurate daily balance sheet of cash received and tickets sold; balances sales and change in the bank and submits cash to the supervisor for audit.
• Maintain confidentiality.
• Other duties as assigned.

• High school diploma or GED (or any equivalent combination of education and experience).
• Prior customer service experience is preferred.  
• Must be able to work shifts, including nights, weekends, and holidays, dependent on the event schedule.
• Ability to stand and walk for extended periods of time. 
• Ability to work independently and as part of a team.
• Strong communication skills.
• Must be comfortable multi-tasking and working in a fast-paced environment.
• Ability to count money and make change accurately.
• Ability to input data into a computer to record sales transactions.
• Basic computer skills in typing and data entry with Microsoft Office products and internet platforms.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.