Full-Time

Operations Systems Analyst 1

TSC

TSC

201-500 employees

Global CX agency building customer journeys

No salary listed

No H1B Sponsorship

Dahlgren, VA, USA

In Person

Five days on-site per week at Dahlgren Naval Base required.

US Citizenship, US Top Secret Clearance Required

Bachelor's

Category
Software Engineering (1)
Required Skills
Agile
Linux/Unix

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Requirements
  • Electronic Warfare experience.
  • Willingness to work on-site at Dahlgren Naval Base five days per week.
  • Eight years of experience or equivalent in threat system analysis and/or operation of United States Navy Electronic Warfare systems.
  • United States citizenship and a Department of Defense Secret Clearance.
Responsibilities
  • Perform integration and testing on Navy Electronic Warfare systems, including SLQ-32 V6 and V7 variants.
  • Develop and implement procedures for product testing, review and evaluate test results, and recommend production or design changes to ensure quality and performance standards in support of the Softkill Coordination Subsystem program.
  • Design, develop, integrate, verify, and test modular, high-performance embedded Linux software systems.
  • Apply knowledge of threat systems, red adversary tactics and kill chains, blue force operations plans, and fleet operations, specializing in Electronic Warfare and Information Operations.
  • Organize, lead, and host large meetings, workshops, or conferences.
  • Apply experience with Electronic Maneuver Warfare Systems and operations, Electromagnetic Spectrum Operations, and generation of Electronic Warfare gaps and capabilities.
  • Support systems development and/or testing and create or review technical documentation, concepts of operations, concepts of employment, tactics, techniques, and procedures, standard operating procedures, and developmental and operational test and evaluation.
  • Use Agile methodology.
  • Troubleshoot technical issues through analytical and problem-solving work.
  • Communicate verbally and in writing and collaborate with team members and stakeholders.
  • Work both independently and as part of a team.
Desired Qualifications
  • Bachelor's degree in Computer Engineering, Electrical Engineering, or a related field, or equivalent professional experience.

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement