QIMA

Quality control, auditing, testing, and compliance

Client Service Coordinator

Customer SupportConfirmed live in the last 24 hours

Full-timeDongguan, Guangdong Province, ChinaCN¥5.5k - CN¥8k /moRemote

About the Job

Requirements

A college degree or above in any discipline is required.
Good command of spoken and written English, with CET 4 or above, is required.
Good communication and language skills are required.
The candidate should be self-initiated, independent, and able to work as part of a team.

Responsibilities

Provide consultation services by phone and email.
Provide price quotations, register sample information based on information received, and answer clients' queries.
Coordinate with different departments to ensure orders are completed on time and keep clients updated on order status.
Handle ad hoc assignments and complete other tasks assigned by a manager or leader on time and according to requirements.

Desired Qualifications

A background in Science, Engineering, or another technical discipline is a plus.

Job Description

RESPONSIBILITIES
1. Offer consultation services from both call and e-mails.
提供电话/电邮的咨询服务
2. Provide price quotations, register the information of samples according to the information received and answer any queries clients may have
提供报价，订单信息注册/录入以及解答客户疑问
3. Work with different department to make sure all orders are completed on time, and clients are kept up to date on the status of their order;
各部门协调合作，确保订单按时完成，并确保客户及时了解订单状态
4. Handle ad-hoc assignment as required and finish other tasks assigned by manager/leader on time and meet requirements
处理临时分配的工作，按时按要求完成经理/负责人安排的其他工作

Qualifications

EDUCATION / EXPERIENCE / SKILLS
1. College degree or above in any discipline (though Science, Engineering, or another technical discipline will be a plus)
大专及以上，专业不限（科学，工程或其他技术性学科优先考虑）
2. Good command of Oral English and writing English, CET 4 or above
具有良好的英语口语和书写能力，英语4级或以上
3. Good communication skills and language competence;
具有良好的沟通和语言表达能力
4. Self-initiated, independent and a good team player.
主动、独立、有良好的团队合作精神

Additional Information

Monthly Numerical Salary Max: 8000
Monthly Numerical Salary Min: 5500

About the Company

QIMA

Quality control, auditing, testing, and compliance

QIMA provides quality control and compliance services to brands, retailers, and importers. It offers inspection, auditing, and testing to ensure product safety, supplier performance, and regulatory compliance across manufacturing facilities worldwide. The services translate into real-time supply chain intelligence that helps clients monitor and improve quality and ESG-related outcomes, with fees-based revenue supported by accreditation from regulatory bodies and international standards. Unlike firms that offer only one aspect of QA, QIMA combines multiple assurance activities with a trusted, accredited framework and simple, client-focused service to give end-to-end visibility and control over supplier performance. The company’s goal is to help clients produce trustworthy products while prioritizing client satisfaction, integrity, and simplicity in operations.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Hong Kong
Founded: 2005

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