Outreach Specialist

Company Overview:

Founded in 2000, Walker-Miller Energy Services is a Detroit-based, core-values driven company committed to changing lives through energy efficiency.  We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals.   

Our experience driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.

Our operating philosophy is reflected in our core values. We refer to them as BEHIVE.

B - Boldly Go

E – Embrace Equity

H - Humble Confidence

I - Inclusive Stewardship

V - Value Reputation

E - Extraordinary Experience

Job Description

We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them to meet their energy saving goals.

The Outreach Specialist is primarily responsible for increasing customer awareness of and participation in the program suite. The role identifies and develops relationships with community-based partner organizations, groups, and networks; organizes and attends meetings and events; and prepares and delivers presentations about the utility’s energy waste reduction programs. Work is performed in accordance with established program guidance, outreach plans, and management direction.

Essential Responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Embrace and operate within the core values.
• Identify and develop relationships with community-based partner organizations, groups and networks across program territory.
• Create and staff direct-to-customers outreach opportunities including meetings of varied size and scope, including presentations and events.
• Assist program management and Marketing/Creative team in development of communication materials for assigned programs. These may include case studies, invitations, program descriptions and presentations.
• Collaborate with local partner organizations to share program updates and cross-promote resources.
• Assist Marketing team as directed with participation in larger trade show and seminar events.
• Manage event coordination from initiation to follow-up including tracking promotion, RSVP's, securing venues, coordinating room preparation, and food service.
• Create and modify documents using Microsoft Word, Excel and PowerPoint for uploading to SharePoint.
• Share best practices and continuously help to improve opportunities to engage and educate our partners and customers.

Minimum Qualifications:

• Bachelor’s degree or equivalent work experience may be considered.
• Minimum of 1-2 years of experience in marketing, community organizing, or event coordinating.
• Experience with booth design and setup.
• Strong customer service and communication skills.
• Must be able to handle a wide variety of work in a fast-paced environment.
• Must be detail-oriented, organized, a self-starter and have the ability to prioritize workload.
• Proficient in Microsoft Office, specifically PowerPoint and Outlook.
• Strong data entry skills when entering information in tracking systems/databases.
• Ability to communicate effectively, both verbally and in writing with customers, clients and team members.
• Reliable transportation.

Licenses & Certifications:

• Valid driver’s license with acceptable driving record required.

Travel Requirements 

• Willingness and ability to travel up 70% of the time, including some evenings/weekends. Overnight travel may be required based on business needs.

Position type and hours of work required: Full Time, 40 Hours per week.

Physical Demands and Work Environment

• Required to sit and or stand for extended periods of time.
• Ability to lift up to 30 pounds.
• Noise level is typically moderate.

Note: Reasonable accommodations may be provided for individuals with disabilities to perform the essential functions of this position. This non-exempt position may require additional hours, including evenings and weekends, based on business and event needs. All hours worked must be accurately recorded, and overtime must be approved and compensated in accordance with applicable law and company policy.

The above information describes the general duties and requirements necessary to perform the principle functions of the position.  This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

Walker-Miller Energy Services is an Equal Opportunity Employer.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

A team member may be eligible for additional pay, premiums, or bonus potential. Walker-Miller Energy Services offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

 Compensation Range: $21.23 - $25.56 per hour.

At Walker-Miller Energy Services, we Embrace Equity by encouraging qualified candidates from all backgrounds and identities to apply for open positions! We have several optional questions about candidates’ demographics, but they do not impact hiring decisions. In fact, all candidate demographic data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process, so none of the information collected here will be attached to your individual application. We ask for this information because Walker-Miller is committed to inclusive recruitment practices, so we hold ourselves to a high standard in developing a candidate pool that is diverse in background, experience, and perspective.

Walker-Miller Energy Services participates in E-Verify. Which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.

E-Verify Notice

E-Verify Notice (Spanish)

Right to Work Notice

Right to Work Notice (Spanish)