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Wells Fargo

Diversified financial services: banking, lending, investments

Product Management Director: Head of Receivables Payment

Full-TimePosted on 10/21/2026Deadline 11/18/26
$185k - $300k+ Incentive opportunities
Expert
Bachelor's, Master's
New York, NY, USA
HybridHybrid work schedule; travel up to 25%.
ProductProduct Management
No H1B Sponsorship

About the job

Requirements
  • At least 10 years of Product Management or leadership experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • At least 4 years of management or leadership experience.
Responsibilities
  • Lead the Receivables Payment Acceptance organization and develop product leaders with clear accountability for strategy, execution, financial performance, risk, and client outcomes.
  • Own and execute a comprehensive payment acceptance strategy across paper and electronic methods, emphasizing digital adoption, integrated experiences, and paper-to-electronic migration.
  • Define the target-state portfolio and multiyear roadmap based on client needs, market trends, emerging payment rails, technology evolution, competitive dynamics, operational capacity, and regulatory requirements.
  • Deliver measurable client value, including faster funds availability, reduced days sales outstanding, higher straight-through processing, improved reconciliation, and a more connected presentment-to-payment experience.
  • Own portfolio P&L and performance management, including analysis of revenue, profitability, pricing, investment prioritization, attrition, pipeline, and adoption performance.
  • Develop and commercialize differentiated propositions for large originators, billers, and other commercial clients across segments, including API-enabled, integrated, and embedded acceptance experiences.
  • Translate client insights, sales feedback, market research, and portfolio data into product priorities, business requirements, investment cases, and commercialization strategies.
  • Oversee the full product lifecycle, including discovery, development, launch, pricing, servicing, modernization, migration, platform consolidation, rationalization, and retirement.
  • Partner across Merchant Services, Payables, Commercial Card, Digital, Sales, Operations, Technology, Finance, Risk, Legal, and Compliance to align capabilities, dependencies, and go-to-market execution.
  • Establish a strong product risk and control environment across product development, change management, implementation, third-party management, and ongoing product performance.
  • Represent the portfolio with senior leaders, clients, and relevant industry forums; communicate strategy, performance, investment needs, risks, tradeoffs, and decisions clearly.
  • Manage people and financial resources, set operating rhythms and decision rights, and foster a culture of client focus, disciplined execution, talent development, and accountability.
Desired Qualifications
  • Significant leadership experience in treasury management, receivables, merchant acquiring, payment acceptance, transaction banking, or commercial payments.
  • Demonstrated success setting strategy and leading a complex product portfolio combining mature, operationally intensive products with new digital capabilities.
  • Deep knowledge of Receivables and payment acceptance solutions, such as ACH and direct debit, wire receive, instant payments, request for payment, lockbox, remote deposit, cash acceptance, bill payment, merchant acquiring, or payment gateways.
  • Proven P&L leadership, including sustainable revenue growth, margin improvement, pricing strategy, expense discipline, attrition management, and evidence-based investment prioritization.
  • Experience leading paper-to-electronic migration, product modernization, platform consolidation, client migration, or another large-scale, multiyear transformation.
  • Experience managing products with significant operational, regulatory, data, and technology complexity, including third-party and change risk.
  • Demonstrated ability to lead through a highly matrixed organization and influence senior stakeholders across product, sales, technology, operations, finance, risk, and control functions.
  • Executive-level communication and decision-making skills, including the ability to simplify complexity, frame tradeoffs, and build alignment around strategic priorities.
  • Bachelor’s degree or higher in business, finance, technology, or a related field.
  • Ability to travel up to 25% of the time.
  • Ability to work a hybrid schedule.

About the company

Wells Fargo offers a broad range of banking, mortgage, investing, credit card, and wealth and commercial services in the United States. Its products work through a network of branches, ATMs, and digital platforms, combining everyday banking with lending, investment products, and advisory services. The company differentiates itself with a large nationwide branch presence, a wide mix of financial services under one roof, and a focus on secure, user-friendly technology. Its goal is to help customers manage, protect, and grow their money by providing trusted, accessible financial solutions.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1851

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Simplify's Take

What believers are saying

  • July 2026 second-quarter revenue rose 9% to $22.6 billion, beating estimates.
  • July 2026 investment banking fees jumped 35% to $939 million, showing capital-markets momentum.
  • 2026 card accounts grew 20% and commercial loans 12%, expanding fee and interest income.

What critics are saying

  • January 2026 severance costs hit $612 million after 5,600 layoffs, signaling ongoing restructuring.
  • CFPB’s 2022 $3.7 billion order keeps auto, mortgage, and deposit misconduct damage alive.
  • One OCC AML enforcement action remains; another control failure triggers fresh penalties and leadership scrutiny.

What makes Wells Fargo unique

  • June 2025 Fed lifted Wells Fargo’s $1.95 trillion asset cap, restoring balance-sheet growth.
  • May 2026 Advisor Gateway gave 200-plus tools and BlackRock Aladdin analytics to wealth advisors.
  • Wells Fargo still owns a top-tier U.S. branch franchise and $2.2 trillion wealth platform.

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Benefits

  • Health Insurance
  • 401(k) Retirement Plan
  • Paid Vacation
  • Paid Sick Leave
  • Parental Leave
  • Disability Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Commuter Benefits
  • Adoption Assistance

Company News

Yahoo Finance
Oct 23rd, 2026
Wells Fargo names Kleber Santos sole consumer bank chief as Van Beurden shifts to AI

Wells Fargo has named Kleber Santos sole chief executive of its consumer banking and lending business. Saul Van Beurden, formerly co-chief executive of that segment, moves to a full-time artificial intelligence (AI) role. Both appointments take effect immediately. Santos will oversee consumer deposits, credit cards, business banking, and auto lending. Van Beurden will focus on scaling AI adoption across the bank, including deepening its work with AI firms. "Kleber and Saul have built strong momentum in both areas, and having each focus fully on these priorities will help us accelerate that progress," chief executive Charlie Scharf said. Wells rose to No. 5 globally and No. 3 in the US on the Evident AI index for banks.

CNBC
Oct 23rd, 2026
Wall Street fears AI agents will drain bank deposits, but analysts say risk is overdone

Wall Street fears AI agents could pull deposits from banks, but leading analysts and executives say the risk is overblown. Bank stocks have fallen since Meta Platforms launched its Muse personal agent on September 8: Bank of America is down 18%, Charles Schwab 14%, Wells Fargo 6%, and JPMorgan Chase 5%. Agents can compare yields and recommend options, which could erode the inertia that keeps customers' money in place. If deposits move, banks may have to pay more interest, squeezing profits. Analysts Mike Mayo and Gerard Cassidy say trust matters more to customers than slightly higher returns. A Deloitte survey found 72% of bank customers hesitate to share financial data with generative AI tools. Third-quarter earnings showed no clear shift in deposits.

Kalkine Media
Oct 22nd, 2026
MaxLinear boosts revolving credit by $70M to $200M and cuts liquidity covenant to $60M

MaxLinear has increased its revolving credit commitments by $70 million, bringing its senior secured revolving credit facility to $200 million. The Carlsbad, California company disclosed the amendment in a Form 8-K filed October 22, 2026. The amendment took effect October 16, 2026, with Wells Fargo Bank, National Association acting as administrative and collateral agent. It also lowers the liquidity covenant threshold from $80 million to $60 million. Proceeds are designated for working capital and general corporate purposes. On the same day, MaxLinear released unaudited financial results for the third quarter ended September 30, 2026.

Sina Hong Kong
Oct 22nd, 2026
Watsco signs $750M five-year unsecured credit facility, extending existing revolver

Watsco, the largest distributor in the North American HVAC market, has signed a $750 million unsecured senior revolving credit facility. Bank of America led the deal, joined by JPMorgan Chase, PNC Bank, Wells Fargo, U.S. Bank and five other banks. The five-year facility amends and extends Watsco's existing credit line. An initial draw repaid $69.7 million owed under the prior facility. Further borrowings will fund working capital, acquisitions, dividends and other general purposes. The terms include more borrowing capacity, covenant flexibility and better fit with the seasonal nature of Watsco's working capital needs. "A committed source of low-cost debt is an important building block of our growth strategy," said Barry S. Logan, executive vice president.

Yahoo Finance
Oct 20th, 2026
Wells Fargo's four-part AI plan to transform the $2.3T bank

Wells Fargo is rethinking workflows across the bank to get real value from artificial intelligence (AI), said Faraz Shafiq, its head of AI products and solutions. Speaking at the Money20/20 conference in Las Vegas, he said the goal is to "fundamentally transform how our bank operates." The $2.3 trillion-asset bank rests its plan on four parts: a central team for governance and security with application teams owning specific uses; a focus on the highest impact cases; speed with guardrails; and training for its 197,000 employees. Shafiq said banker intelligence tools are lifting product sales rates by 40%. Virtual assistant Fargo has handled some 1 billion customer interactions.