Developer Community Manager
Confirmed live in the last 24 hours
PlanetScale

51-200 employees

Serverless database platform for unlimited scaling
Company Overview
PlanetScale, a serverless database platform, offers a unique blend of scalability and developer-centric design, leveraging open-source technology for unlimited scaling potential. The company stands out in the rapidly growing $60 billion database market, having been founded by industry veterans from YouTube, PayPal, Dropbox, and GitHub, and has secured over $100 million in funding from top-tier VC firms. With features like the 'pscale' CLI for managing databases from the terminal, PlanetScale Insights for query monitoring and debugging, and PlanetScale Boost for enhancing query speed, it provides a comprehensive, user-friendly solution for developers and builders.
B2B

Company Stage

Series C

Total Funding

$105M

Founded

2018

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-3%

2 year growth

8%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Marketing
Data Analysis
CategoriesNew
Growth & Marketing
Social Media
Requirements
  • You are involved in and love interacting with technical communities
  • You're a life-long learner with an interest in technical topics
  • You are data-driven and use analytics to prioritize your efforts and develop strategy
  • 2+ years of managing communities and social channels for a developer audience
  • Strong technical knowledge, with a background in engineering or prior experience as a developer advocate preferred
  • Knowledge of online channels for developer marketing and marketing best practices for each
  • Exemplary communication skills without a fear of over communication. This role will require effective collaboration and coordination across internal and external stakeholders
  • Proven experience carrying out marketing efforts, including planning, prioritizing, and implementing strategy
  • Highly organized and proficient at managing multiple projects at the same time
  • Proficient in spoken and written English
  • Experience working in a remote organization
  • Previous experience at a database or SaaS company
Responsibilities
  • Manage our organic social media channels by creating/maintaining a content calendar, repurposing existing content (blogs, videos, webinars, podcasts, etc), writing copy, and scheduling. You will be in charge of all content that goes out on our Twitter, LinkedIn, Facebook, and Instagram
  • Monitor our social media channels (Facebook, Twitter, LinkedIn, Instagram), the PlanetScale Discord, and other channels like community Slack groups, LinkedIn groups, subreddits, etc., to build a community of followers, route support questions, and increase reach
  • Repurpose existing content to create engaging and educational material fit for each outlet
  • Build and maintain intelligence reports on the competitive landscape
  • Engage with the community to identify and build relationships with strong community members/leaders
  • Ensure that social content meets brand guidelines, overall communication style, and company vision
  • Develop strategies to grow the company's community/customer base
  • Work in conjunction with our Paid media team, Developer Education team, and Campaigns team to increase our campaign exposure and visibility in the market
  • Monitor website traffic and customer engagement through metrics and be able to interpret those metrics