PSL Group

Senior Project Manager - Delivery Operations

Program ManagementConfirmed live in the last 24 hours

Full-timeMexicoNo salary listedIn-person

About the Job

Requirements

Six to eight years of experience in project or program management, consulting, or operations.
Proven experience leading large-scale, cross-functional initiatives.
Experience working with senior stakeholder teams.
Ability to lead programs and projects, plan strategically and sequence work, and manage senior stakeholders and executives.
Ability to manage risks, dependencies, and governance.
Understanding of cross-functional operating models and ability to align business, process, and technology workstreams.
Ability to facilitate decisions and resolve conflicts.
Experience with Smartsheet or an equivalent project management tool, Jira, Confluence or SharePoint, advanced Excel or Google Sheets, and collaboration tools such as Teams or Slack.

Responsibilities

Own the full lifecycle delivery of initiatives.
Define delivery strategy, phasing, and sequencing across teams.
Ensure alignment between business goals, process design, and technical delivery.
Drive accountability across all workstreams.
Execute the governance model, including cadence such as standups, steering committees, and executive reviews, decision frameworks, and escalation paths.
Enforce ways of working across teams.
Manage interdependencies across multiple workstreams.
Partner with senior stakeholders, including directors, vice presidents, and executives.
Drive alignment on scope, priorities, and trade-offs.
Facilitate decision-making and resolve conflicts.
Proactively identify and manage enterprise-level risks.
Anticipate cross-functional impacts and downstream dependencies.
Drive mitigation strategies and contingency planning.
Coordinate across Process Engineering for design and adoption, Technology for build and implementation, and Business teams for readiness and execution.
Track readiness across people, process, and technology.
Deliver initiatives on time and within scope, achieve defined business outcomes and readiness milestones, manage enterprise risks and dependencies effectively, maintain stakeholder and executive confidence, and coordinate smoothly across operations, technology, and business teams.

Senior Project Manager, Delivery Operations

Role summary

The Senior Project Manager leads large-scale, high-impact, cross-functional initiatives that span multiple business units and require complex coordination (for example enterprise platform rollouts, organizational transformations, new product launches). This role is accountable for end-to-end delivery, including planning, execution, stakeholder alignment, and successful business readiness.

Mission

Ensure successful delivery of enterprise initiatives by driving structured execution, proactive risk management, and strong cross-functional alignment, enabling measurable business outcomes.

Core responsibilities

End-to-end delivery leadership (primary)

Own full lifecycle delivery of initiatives
Define delivery strategy, phasing, and sequencing across teams
Ensure alignment between business goals, process design, and technical delivery
Drive accountability across all workstreams

Program structuring and governance

Execute the governance model: cadence (standups, steering committees, exec reviews), decision frameworks, and escalation paths
Enforce ways of working across teams
Manage interdependencies across multiple workstreams

Stakeholder and executive management

Partner with senior stakeholders (Directors, VPs, Execs)
Drive alignment on scope, priorities, and trade-offs
Facilitate decision-making and resolve conflicts

Risk, issue, and dependency management

Proactively identify and manage enterprise-level risks
Anticipate cross-functional impacts and downstream dependencies
Drive mitigation strategies and contingency planning

Business readiness and delivery alignment

Ensure coordination across Process Engineering (design and adoption), Technology (build and implementation), and Business teams (readiness and execution)
Track readiness across people, process, and technology

Scope and boundaries

Owns

End-to-end delivery of process engineering initiatives
Program structure, governance, and execution model
Cross-functional alignment and accountability
Enterprise-level risk and dependency management

Does not own

Process design authority (owned by Process Engineering)
Requirements ownership (owned by Business Analysts)
Technical architecture decisions (owned by Technology teams)
Final operational sign-off (owned by business and process owners)

Success metrics

Delivery of initiatives on time and within scope
Achievement of defined business outcomes and readiness milestones
Effective management of enterprise risks and dependencies
Stakeholder and executive confidence in delivery
Smooth coordination across Ops, Tech, and business teams

Experience and skills

6-8 years in project or program management, consulting, or operations; proven experience leading large-scale, cross-functional initiatives; experience working with senior stakeholder teams.
Program and project leadership
Strategic planning and sequencing
Advanced stakeholder and executive management
Risk, dependency, and governance management
Cross-functional operating model understanding; ability to align business, process, and technology workstreams
Strong decision facilitation and conflict resolution

Tools

Smartsheet (or equivalent PM tool); Jira; Confluence or SharePoint; Excel or Google Sheets (advanced); collaboration tools (Teams, Slack, etc.).

About the Company

PSL Group

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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