Full-Time

Senior Implementation Manager

Posted on 11/28/2024

Amperity

Amperity

201-500 employees

Customer data platform for actionable insights

Data & Analytics
Enterprise Software

Compensation Overview

$112k - $150kAnnually

+ Cash Incentives + Stock Options

Senior

New York, NY, USA

Office available in New York, NY; remote hiring possible in FL, GA, IN, MA, NJ, OH.

Category
Data Management
Data Analysis
Data & Analytics
Required Skills
SQL
Data Analysis
Requirements
  • Background in professional services, technical project management, or similar
  • 5+ years of experience managing complex technical implementations, end-to-end
  • Experience managing partners across multiple levels and responsibilities
  • 5+ years of experience managing concurrent projects across multiple external customers
  • Comfortable managing your partners across shared teams
  • Experience with a programming language SQL
  • Understanding of data in multiple file formats such as CSV, JSON, Parque
  • You have experience with diving into customer data to solve customer problems
  • Comfortable leading in an - you collaborate on design, architecture, and strategy, while not afraid to get into the technical details when needed to lead quality deliverables
Responsibilities
  • Project manages multiple, concurrent implementations varying in duration and complexity
  • Guide customer and our teams to an on-budget completion with managed project scope
  • Oversee project tasks, manage timelines, maintain project plans, and communicate status to clients, project sponsors, and senior management
  • Manage connecting the dots between the right resources (executive and technical) and the right problems, directly participating, and ensuring the teams are empowered to deliver the best possible outcomes
  • Mitigate project risk to deliverables, their dates, and effect on implementation success
  • Understand the client from a practitioner’s perspective - what does their day look like, what systems and technologies do they use, what are their pain points, how can Amperity’s solution guide the most meaningful results
  • Be curious about your customers from a strategic perspective - get to know their business, and their industry, and develop an understanding of Amperity’s value proposition within this context to deliver the best possible consultative experience
  • Be passionate about continuing to build on a world-class consulting business within the Amperity platform
  • Be an advocate of your client base across the organization – work with Product, Engineering, Marketing, and Executive Leadership teams to ensure the Amperity service is built to be well-aligned with client needs and goals

Amperity provides a customer data platform that helps businesses create detailed and actionable customer profiles by consolidating and cleaning up data from various sources. Its main technology focuses on identity resolution, which allows companies to take unorganized customer data and transform it into accurate profiles. These profiles enable businesses to enhance their marketing efforts, improve customer service, and gain valuable insights. Amperity operates on a subscription-based software-as-a-service model, offering tools for data integration and analytics, along with professional services for implementation. Unlike its competitors, Amperity emphasizes delivering a high return on investment, as evidenced by a Forrester report highlighting a 993% ROI for its clients. The goal of Amperity is to empower businesses to effectively utilize their customer data for better marketing and operational outcomes.

Company Stage

Series D

Total Funding

$181.9M

Headquarters

Seattle, Washington

Founded

2016

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-11%

2 year growth

-19%
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Simplify's Take

What believers are saying

  • Amperity's 993% ROI, as highlighted in a Forrester report, showcases the substantial financial benefits for clients using its platform.
  • The company's strategic partnerships with industry giants like Microsoft and Databricks enhance its credibility and market reach.
  • Recent product innovations, such as the first-party data advertising graph and Lakehouse CDP, position Amperity at the forefront of the CDP market.

What critics are saying

  • Frequent leadership changes, including the recent resignation of CEO Barry Padgett, could lead to strategic instability and affect company morale.
  • The competitive landscape of the CDP market is intense, with numerous players vying for market share, which could impact Amperity's growth.

What makes Amperity unique

  • Amperity's patented identity resolution technology uniquely consolidates and cleans disparate data sources, creating unified customer profiles that drive effective marketing and business insights.
  • The company's partnership with Microsoft and recognition as a finalist in the Microsoft Retail and Consumer Goods 2024 Partner of the Year Awards underscores its industry-leading capabilities.
  • Amperity's introduction of the world's first Lakehouse CDP demonstrates its innovative approach to data management, allowing seamless sharing of live data sets without maintaining ETLs.

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Benefits

100% employee healthcare coverage

Transportation subsidies

A comfortable work environment with plenty of snacks, and other employee experience perks like events and activities

Both in-person and remote

Self-managed PTO

Inclusive environment