H

Horizontal Digital

Data-driven experience consultancy optimizing moments

Integration Architect - MuleSoft

Full-TimePosted on 10/23/2026
No salary listed
Expert
Jaipur, Rajasthan, India
In Person
Solution EngineeringImplementation & Technical Account Management

About the job

Requirements
  • Deep, hands-on expertise in the MuleSoft Anypoint Platform.
  • Experience designing and implementing a project's end-to-end integration architecture using MuleSoft Anypoint Platform.
  • Ability to work with clients to define integration solutions aligned with business goals and Salesforce ecosystem capabilities.
  • Ability to guide and mentor MuleSoft and Salesforce integration engineers.
  • Strong understanding of Salesforce deployment and physical architecture, including sandbox strategy, Metadata API, and DevOps Center.
  • Experience with JSON, XML, CSV, EDI, and SOAP/REST interfaces.
  • Knowledge of object-oriented architecture, RESTful API design, event-driven architecture, and asynchronous messaging patterns.
  • Ability to make technical decisions in a consulting environment and explain integration trade-offs to business and technical audiences.
  • Commercial awareness of total cost of ownership, platform licensing, reuse, and long-term supportability.
  • Experience defining integration system structures, interfaces, and architectural principles.
  • Strong skills in system documentation, including ERDs, sequence diagrams, process flows, and API catalog management.
  • 10+ years of client-facing consulting or professional services experience in an integration or Salesforce architecture capacity.
  • At least 7 years of experience designing, refining, and implementing MuleSoft Anypoint Platform solutions, including CloudHub, Runtime Fabric, and hybrid deployment models.
  • Hands-on experience delivering on-premises and hybrid MuleSoft implementations, including Mule runtime installation and configuration, clustering and server groups, Runtime Manager agent setup, load balancing, network and firewall considerations, and patching and upgrades on customer-hosted infrastructure.
  • At least 3 years of hands-on Salesforce integration experience spanning Sales Cloud, Service Cloud, and Salesforce Platform APIs (REST, SOAP, Bulk, and Streaming).
  • Experience with Anypoint MQ, Object Store, and event-driven integration using Salesforce Platform Events and Change Data Capture.
  • MuleSoft Certified Platform Architect – Level 1 and MuleSoft Certified Integration Architect – Level 1 certifications are required.
  • Experience working within cross-functional project teams to understand requirements and deliver scalable integration solutions.
  • Experience driving points of view and capabilities in API management, integration governance, and middleware strategy.
  • Experience coding, testing, debugging, implementing, and documenting complex integrations using DataWeave 2.0, Java, and REST/SOAP patterns.
  • Familiarity with OAuth 2.0, JWT, SAML, and security patterns for API and Salesforce connected-app authentication.
  • Experience with waterfall and agile management methodologies, enterprise planning, estimation, and single- and multi-site project management.
  • Working knowledge of cloud platforms (AWS, Azure, or GCP), containers and Kubernetes (including Runtime Fabric), and infrastructure as code such as Terraform.
  • Hands-on DevOps experience with Git, Maven, and CI/CD tools such as Jenkins, GitHub Actions, or Azure DevOps, plus environment and release strategy for integration platforms.
  • Familiarity with modern API and event standards, including GraphQL, AsyncAPI, webhooks, and gRPC.
  • Practical experience using GenAI tools in software engineering, understanding of LLM integration patterns (RAG, MCP, and agent actions), prompt design, and AI-specific risks such as prompt injection and data leakage.
Responsibilities
  • Architect and govern end-to-end MuleSoft Anypoint Platform solutions, defining Experience, Process, and System API layers that follow API-led connectivity principles.
  • Design and implement integrations connecting Salesforce Sales Cloud, Service Cloud, Health Cloud, Financial Services Cloud, and Marketing Cloud with ERP systems, data warehouses, and third-party platforms.
  • Lead the creation of architecture blueprints, technical roadmaps, integration standards documentation, and RAML/OAS API specifications.
  • Make technology decisions for the MuleSoft and Salesforce integration environment, including connector strategy, authentication models, and deployment topology.
  • Work with clients to understand business needs and create scalable integration solutions.
  • Develop scalable solutions that conform to long-term strategic priorities and Salesforce Governor Limits.
  • Shape integration team strategy, architecture, platform, and standards, including CI/CD pipeline governance.
  • Specify and publish standards for APIs, DataWeave transformations, error handling, and retry policies on Anypoint Exchange.
  • Collaborate with Salesforce architects on Platform Events, Change Data Capture, and Salesforce Data Cloud pipeline strategies.
  • Participate in pre-sales activities, effort estimation, and solution design for client-facing engagements.
  • Define enterprise integration strategy and target-state architecture, selecting appropriate API-led, event-driven, streaming, batch/ETL, or file-based patterns for each use case.
  • Design event-driven architectures using message brokers such as Anypoint MQ, Kafka, Azure Service Bus, or AWS SNS/SQS/EventBridge, addressing ordering, idempotency, replay, and dead-letter handling.
  • Own the API lifecycle, including design-first practices, versioning and deprecation, API catalogue management, Anypoint API Governance conformance, and reuse through Anypoint Exchange.
  • Define integration security architecture, including API gateway policies, mTLS, secrets management, encryption in transit and at rest, PII handling, and alignment with applicable data protection regulations.
  • Set non-functional requirements and design for performance, throughput, availability, disaster recovery, capacity, vCore sizing, and platform cost optimisation.
  • Establish observability and operational readiness, including logging standards, monitoring, alerting, distributed tracing, runbooks, and production support SLAs.
  • Define the integration testing strategy with QA, covering MUnit coverage, contract testing, end-to-end and performance testing, and test automation within CI/CD.
  • Shape data integration design, including canonical data models, mapping specifications, data quality rules, master data alignment, and Salesforce Data 360 ingestion.
  • Lead legacy middleware modernisation and migrations, including TIBCO, webMethods, other ESBs, Mule 3 to Mule 4, and CloudHub 1.0 to CloudHub 2.0 migrations.
  • Set up and run a Center for Enablement (C4E) and integration design authority, tracking reuse, standards adoption, and delivery quality across projects.
  • Design APIs and integrations for safe use by AI agents, including exposing APIs as Agentforce actions and through Model Context Protocol servers, with access, rate-limit, and audit controls.
  • Use AI-assisted development tools to speed Mule flow scaffolding, DataWeave transformations, RAML/OAS drafting, and MUnit test generation, with architect-level review of generated output.
  • Apply GenAI in discovery to analyse legacy interface documentation, WSDLs, schemas, and code and produce interface inventories, mapping specifications, and migration plans.
  • Use GenAI to draft and maintain architecture artefacts such as Architecture Decision Records, sequence diagrams, API catalogue descriptions, and integration runbooks.
  • Use AI-assisted code reviews, policy and security conformance checks, synthetic test data generation, log analysis, and incident root-cause summaries.
  • Design GenAI-enabled integrations connecting enterprise systems to LLM services such as Amazon Bedrock and Azure OpenAI, including RAG patterns, prompt and response handling, and token cost governance.
  • Define and role-model responsible GenAI practices, including approved tools, protecting client data and credentials, human review of AI output, and clear ownership of production output.
Desired Qualifications
  • Salesforce Certified Integration Architect or Application Architect certification.
  • Exposure to other integration platforms and services such as Boomi, Informatica, Azure Integration Services, AWS integration services, or Kafka/Confluent.
  • MuleSoft Developer Level 1 or Level 2, Salesforce Agentforce Specialist, or cloud architect certifications (AWS or Azure).

About the company

Horizontal Digital is an experience-forward consultancy that uses data from digital interactions to understand what customers want and to meet them at the right moment on the right channel. It gathers and unlocks customer data from every digital touchpoint and applies precise strategies, technology, and creative work to tailor interactions across channels. It differentiates itself with a cross-channel, data-driven approach powered by in-house talent, a certified Minority Business Enterprise status, and a global footprint with a focus on diversity and community involvement. Its goal is to help clients grow by delivering timely, relevant customer experiences that maximize value across channels while investing in people and local communities.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Ajmer, India

Founded

2003

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Simplify's Take

What believers are saying

  • Horizontal Digital announced 25 Sitecore MVPs on February 16, 2026.
  • It launched chatbot-first UI for DP World, signaling active AI delivery wins.
  • Salesforce Forward Deployed Engineering partnership on June 22, 2026 expands access to Agentforce deals.

What critics are saying

  • A July 2024 data breach triggered Devine v. Integration, dismissed December 19, 2025.
  • Partner badges create dependency risk if Sitecore, Salesforce, or Optimizely rebalance partner incentives.
  • Enterprise services margins face pressure from larger consultancies and offshore digital agencies by 2027.

What makes Horizontal Digital unique

  • Horizontal Digital won Sitecore Diamond Partner status on August 12, 2026.
  • It held Salesforce Digital Partner of the Year FY26 on June 4, 2026.
  • It pairs Salesforce, Sitecore, and Optimizely expertise for enterprise experience transformations.

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Benefits

  • Health Insurance
  • Paid Holidays
  • Flexible Work Hours
  • Remote Work Options