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SOS Children's Villages International

Global NGO aiding at-risk children

Talent Acquisition Manager

Generalist RecruitingPosted on Nov 11
Full-timeAddis Ababa, EthiopiaNo salary listed

About the Job

Requirements

  • A bachelor's degree in Human Resources Management, Management, Business Administration, Organizational Development, Psychology, or another directly relevant field.
  • At least 7 years of progressively responsible human resources experience, including substantial end-to-end recruitment and talent acquisition experience, and at least 3 years coordinating or leading recruitment processes, projects, teams, or functional work.
  • Demonstrated experience in workforce and recruitment planning, sourcing, structured shortlisting, competency-based assessment, interviewing, selection, reference checking, offer management, and onboarding.
  • Practical understanding of safer recruitment, vetting, confidentiality, conflicts of interest, and ethical handling of candidate information.
  • Strong written and spoken English and Amharic, including the ability to prepare clear reports, facilitate learning, and influence stakeholders.
  • Willingness to travel to programme locations and commitment to the organization's values, Code of Conduct, child and youth safeguarding, diversity, equity, and inclusion.
  • Talent acquisition strategy, workforce planning, and recruitment project management.
  • Structured, behavioural, and competency-based interviewing and assessment design.
  • Stakeholder engagement, consultation, facilitation, communication, and influence.
  • Sound judgement, problem-solving, evidence-based decision-making, and appropriate escalation.
  • Applicant tracking systems, workflow improvement, user support, data quality, and reporting.
  • Recruitment analytics, including time-to-fill, cost-per-hire, source effectiveness, quality, and diversity indicators.
  • Employer branding, inclusive advertising, professional networking, and responsible use of social media.
  • Safer recruitment, candidate data protection, confidentiality, records management, and audit readiness.
  • Diversity, equity, and inclusion in sourcing, assessment, and selection.
  • Change management, adaptability, planning, prioritization, and delivery under competing deadlines.

Responsibilities

  • Support the Head of People and Culture in developing and periodically reviewing the talent acquisition strategy in consultation with leadership, hiring managers, and programme locations, ensuring alignment with workforce plans and organizational priorities.
  • Own, maintain, and monitor implementation of the Talent Acquisition SOP, RACI, templates, service standards, and approval controls.
  • Track recruitment KPIs, service levels, and quality measures, and recommend evidence-based corrective actions using stakeholder feedback.
  • Provide technical guidance to National Office and programme-location teams to ensure consistent application of national standards.
  • Coordinate annual and rolling recruitment plans based on approved workforce requirements, expected vacancies, project pipelines, and critical skills needs.
  • Partner with Programme Development, Finance, and hiring functions to provide realistic, costed staffing inputs for donor proposals and new project designs.
  • Agree recruitment timelines, assessment methods, panel composition, and roles with hiring managers before each process begins.
  • Monitor recruitment workload and priorities, escalating capacity, budget, or decision bottlenecks promptly.
  • Design fit-for-purpose sourcing strategies and maintain talent maps and pipelines for priority, recurring, and hard-to-fill positions.
  • Ensure vacancy announcements, shortlisting, tests, interviews, and selection decisions are job-related, documented, fair, and consistent.
  • Lead or technically support senior, sensitive, or complex recruitment processes and quality-assure other recruitment exercises.
  • Develop and standardize competency- and values-based assessment tools, including structured interviews, written tests, and assessment-center methods.
  • Train and coach hiring managers and panel members on structured interviewing, bias mitigation, scoring, documentation, confidentiality, and safeguarding.
  • Establish candidate-communication service standards and ensure timely, respectful updates throughout recruitment.
  • Develop and implement employer-branding initiatives that reflect the organization's purpose, values, and employee experience.
  • Ensure job advertisements are accurate, inclusive, engaging, and consistent with approved job descriptions and organizational identity.
  • Use LinkedIn, relevant job platforms, professional networks, career fairs, and targeted outreach to broaden access to qualified candidates.
  • Embed diversity, equity, and inclusion throughout sourcing, assessment, and selection, and review recruitment data for potential barriers or adverse patterns.
  • Monitor recruitment and onboarding workflows in the approved Applicant Tracking System and Dynamics 365 HR environment, coordinating with system owners.
  • Ensure complete, accurate, and confidential recruitment records, including approvals, applications, scoring, interview notes, declarations, checks, offers, and acceptance documentation.
  • Prepare or coordinate offer letters and employment contracts using approved grade, salary, and benefit information and authorized templates.
  • Produce or coordinate periodic dashboards and reports on vacancy status, time-to-fill, cost-per-hire, source effectiveness, process compliance, candidate quality, and diversity indicators.
  • Protect candidate data and ensure access, retention, and disposal comply with organizational requirements and applicable law.
  • Own the recruitment-to-onboarding handover and ensure selected candidates, hiring managers, and relevant support functions receive complete and timely information.
  • Maintain the national onboarding protocol and monitor required induction steps, including safeguarding and Code of Conduct orientation.
  • Track onboarding and probation milestones, while line managers retain accountability for day-to-day induction and probation assessment.
  • Analyze feedback from new employees and managers to improve the recruitment and onboarding experience.
  • Embed holistic safeguarding requirements in vacancy announcements, screening, assessment, selection, contracting, and onboarding.
  • Ensure required identity, qualification, employment, reference, criminal-record, and other vetting checks are completed and documented before engagement, subject to applicable law and organizational standards.
  • Ensure conflicts of interest, related-party considerations, and panel declarations are managed transparently.
  • Escalate safeguarding concerns or exceptions immediately through designated safeguarding and management channels.
  • Ensure every new co-worker receives safeguarding orientation within the first month of employment and that completion is recorded.
  • Build trusted working relationships with hiring managers, HR colleagues, and programme locations, clarifying expectations and providing transparent progress updates.
  • Manage recruitment agencies and assessment vendors against agreed scope, quality, confidentiality, safeguarding, and value-for-money requirements.
  • Represent SOS Children’s Villages in relevant HR, talent, and professional networks and use external insights to strengthen internal practice.

Desired Qualifications

  • A master's degree in human resources, Business Administration, Organizational Development, Management, or a related field.
  • Recognized professional certification or membership such as SHRM-CP, SHRM-SCP, CIPD, or an equivalent HR qualification.
  • Accredited or formal training in competency-based interviewing, assessment-center design, psychometric assessment, safeguarding in recruitment, vetting, or recruitment analytics.
  • Experience in an INGO, NGO, humanitarian, child-focused, or other multi-location and values-led organization.
  • Experience recruiting for donor-funded projects and translating proposal staffing assumptions into compliant recruitment plans.
  • Hands-on experience with iCIMS, Dynamics 365 HR, or a comparable enterprise applicant tracking or HR platform.
  • Working knowledge of an additional Ethiopian language relevant to SOS Children’s Villages programme locations.
  • Sound working knowledge of Ethiopian labour requirements relevant to recruitment, employment contracts, and pre-employment documentation.

About the Company

SOS Children's Villages International

Global NGO aiding at-risk children

SOS Children's Villages International is a non-governmental organization that supports children and young people without parental care or at risk of losing it. It operates in 136 countries and territories with more than 2,600 locally led programmes, directly reaching over a million children, young people, and families. The organization partners with donors, communities, governments, and other groups and advocates for governments to uphold children’s rights in line with the UN Convention on the Rights of the Child and the UN Guidelines for the Alternative Care of Children. Its work centers on family-like care and family strengthening services, backed by impact reporting (e.g., the 70 Years of Impact). Its goal is to improve the long-term well-being of vulnerable children by placing them in safe, nurturing family environments and by supporting families to care for their children, while pushing for policies and resources that protect children’s rights.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Vienna, Austria
Founded
1949

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