Quality Lead/Operations Engineer Intern

Company :

enGen

Job Description : 

Applicants must be authorized to work in the U.S. independently. At this time, we do not offer visa sponsorship for this role.

The Summer 2027 Quality Lead/Operations Undergraduate Internship provides students with an opportunity to gain hands-on experience supporting software delivery, quality engineering, project coordination, and operational reporting within a large technology organization. This internship is designed to develop the next generation of technology and business professionals through direct exposure to enterprise testing practices, delivery governance, data analysis, and the software development lifecycle.

As a member of the Quality and Delivery Operations team, the intern will work closely with Project Managers, Delivery Leaders, Quality Engineers, testing teams, and business stakeholders to help plan, coordinate, and monitor testing activities that support the successful delivery of technology initiatives. Participants will gain insight into how project coordination, quality assurance, and data-driven reporting work together to reduce delivery risks, improve software quality, and support release readiness.

The program provides hands-on training and exposure to career opportunities within Quality Engineering, Project Management, Technology Operations, Business Analysis, Software Delivery, and Data Analytics. Interns will contribute to meaningful projects involving test planning, schedule coordination, milestone monitoring, defect and risk tracking, quality measurement, release readiness, and stakeholder communication.

Typical responsibilities include maintaining test schedules and delivery trackers, monitoring testing progress and project dependencies, analyzing quality metrics, supporting defect and risk management, preparing status reports, and building dashboards that provide visibility into project health and testing outcomes. Through mentorship, cross-functional collaboration, and project-based learning, participants will strengthen their analytical, technical, communication, and organizational skills while gaining exposure to large-scale technology initiatives and enterprise software delivery practices.

SUMMARY OF JOB RESPONSIBILITIES 

This job has the goal of providing the opportunity to acquire practical experience through direct exposure to the related business line(s) and to develop the next generation of diverse business professionals.  To that end, the program will provide hands-on training and experience in the business line, expose the various career opportunities in the business line and related areas, and prepare participants for positions in the business.

Typical responsibilities include, providing services to the day-to-day operating objectives of the assigned area, participating in projects and programs appropriate to the needs of the assigned area, participating in the planning and implementation of projects and initiatives, conducting research and reporting including recommendations or proposals for action.

REQUIRED QUALIFICATIONS 

• Full or part-time enrollment in an accredited college or university baccalaureate program.

PREFERRED QUALIFICATIONS 

• Currently pursuing a degree in Management Information Systems, Information Technology, Computer Science, or a related business or technical field.

ESSENTIAL JOB FUNCTIONS 
1. Communicate effectively while interacting directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems. 

2. Under supervision, provide entry-level professional services as appropriate to the day-to-day operating objectives of the area.  Receives guidance, training, and mentoring from senior personnel in planning and carrying out activities and assignments.

3. Undertake and/or participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization. 

4.  Participate in the planning and implementation of unit projects and initiatives within area of expertise and ability. 

5. As specifically requested by management, conduct research and reporting inclusive of recommendations or alternative proposals for action. 

6. Undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit. 

7. Perform miscellaneous job-related duties as assigned. 

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. 

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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