Operations & Project Support Intern

About Balance Claims 

Balance Claims (https://balanceclaims.com) provides full-service claims administration, estimating, and advisory services for contractors in the insurance restoration industry. We integrate into our clients’ workflows to help manage construction job files efficiently so they can focus on selling, building, and billing. 

Paid Internship – Operations & Project Support 

In Office – Indianapolis, IN 

Balance Claims is seeking motivated and detail-oriented interns to support our operations team across multiple departments, including Administrative, Customer Service, and Production. 

This is a hands-on internship designed to provide real-world experience in a fast-paced, process-driven environment. Interns will work directly within our systems and workflows, supporting active project files and gaining exposure to how construction job file administration is managed across multiple stages of the process. 

This role is ideal for individuals interested in operations, business, or the insurance restoration industry who are looking to build practical experience and develop professional skills. 

This is a paid, in-office internship with the potential for long-term involvement and full-time opportunities based on performance. 

What You’ll Be Responsible For 

• Support day-to-day operations across Administrative, Customer Service, and Production teams  

• Assist with managing project files, including data entry, documentation handling, and task tracking  

• Help coordinate communication between internal teams and clients through various systems  

• Review incoming information for completeness at a high level and assist in routing tasks appropriately  

• Participate in workflow execution to help ensure projects move efficiently through the system  

• Provide general support to team members and management as needed  

What You’ll Gain 

• Exposure to real business operations within a structured, process-driven environment  

• Experience working with CRM systems and project management workflows  

• Understanding of how construction and insurance restoration projects are managed  

• Development of communication, organization, and problem-solving skills  

• Opportunity to explore multiple roles within the company and identify long-term career paths  

Qualifications 

• Strong communication skills and attention to detail  

• Ability to stay organized while managing multiple tasks  

• Basic computer proficiency and willingness to learn new systems  

• Positive attitude and willingness to take ownership of assigned work  

• Comfortable working in an in-office environment  

Internship Details 

• Paid internship  

• Up to 40 hours per week  

• In-office position based in Indianapolis, IN  

• Opportunity for full-time employment based on performance and company needs