Responsibilities:

• Understand the concept of behavioral safety and effectively communicate and train within the ZUM Service Center
• Direct interface with the customer to enhance the safety experience and determine the appropriate course of action
• Lead, design, develop and implement initial and recurrent training programs for transportation personnel
• Manage and lead safety department staff by establishing objectives, standards, work schedules, and accountability for job performance
• Manage the recruitment process of ZUM Service Center personnel
• Coordinate all training activities
• Maintain compliance programs
• Develop and conduct regularly scheduled programs (e.g. driver safety meetings, award programs, etc.) emphasizing ZUM culture
• Primary point of contact in responding to personnel injury, vehicle accidents, preparation, and submission of reports in accordance with ZUM policy

Essential Functions:

• Assists the Human Resources department with recruiting, selecting and maintaining an authorized level of bus drivers 
• Coordinates with the Human Resource department to ensure that drug testing requirements are conducted, coordinates bus driver annual physicals with approved health care providers 
• Manages daily activity within the Safety Department, assigns workload to Field Supervisors and Driver Trainers  
• Oversee training activities, including; new driver training, safety training, in-service training, driver road evaluations, Special Education Training, First Aid training and all other required training. 
• Supervise, and oversee, the work of Master Trainers and certified drivers/trainers who assist with conducting general bus driver training, ensure the training is delivered as specified 
• Assist with responding to accidents involving school buses, collecting accident reports and investigative reports as needed 
• Monitor Netradyne alerts to proactively address re-training opportunities/needs 
• Maintain individual bus driver files that indicate dates of training and dates of accident involvement when applicable. 
• Ensure the DOT drug/alcohol testing program is compliant with federal regulations

Requirements:

• High School diploma or equivalent. Some college preferred.
• 3 years as a Trainer in school bus transportation industry desired
• Supervisory experience preferred; specifically experience supervising/training a driver workforce
• License or Certification: SBDI certification required; Commercial Driver’s License with Passenger and School Bus Endorsements required;
• Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
• Strong leadership skills and interpersonal skills
• Strong organizational and group presentation skills
• Well-developed multi-tasking and time management skills
• Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback
• Ability to respond to unanticipated events to ensure excellence in customer service.
• Ability to Investigate claims and incidents of questionable conduct, accidents etc.
• Computer literacy skills in word processing and spreadsheets