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Vireo Health

Cultivates, manufactures, and distributes medical cannabis.

Cannabis Patient Care Specialist

Retail SalesUpdated on Nov 13
Part-timeKansas City, MO, USA

About the Job

Requirements

  • High school diploma or GED.
  • At least 1 year of retail and guest services experience.
  • Passion for medical cannabis.
  • Ability to adapt quickly in a fast-paced, changing, and challenging environment.
  • Excellent written and verbal communication skills.
  • Customer-service orientation, a team-centered approach, and a positive attitude.
  • Strong organizational skills and attention to detail.
  • Ability to gain and maintain a thorough understanding of the medicinal implications and effects of Sativa, Indica, and Hybrid strains.
  • Must be at least 21 years old and able to obtain a Missouri Agent ID by the start date, including submitting fingerprints and passing a criminal background check.
  • Ability to reach, bend, stoop, sit, stand, and carry and lift up to 30 pounds in an environmentally controlled retail store, and work weekends and possible evening shifts.
  • Ability to travel up to 10% of the time.

Responsibilities

  • Create a positive, memorable experience for every Proper Cannabis patient while ensuring their safety and satisfaction.
  • Maintain thorough knowledge of all dispensary products and their medicinal qualities.
  • Educate patients on available products and tailor recommendations to their needs in compliance with state law.
  • Answer product questions, gather feedback from returning patients to further customize recommendations, and serve as a brand ambassador.
  • Enter sales orders into the point-of-sale system, process payments, dispense change, and maintain an accurate cash count in the assigned drawer.
  • Update sales and inventory records accurately and maintain patient confidentiality.
  • Maintain dispensary cleanliness in accordance with hygiene and sanitation guidelines, including assigned side jobs.
  • Back up team members, maintain patient flow, and collaborate with dispensary staff during peak business volume.
  • Attend team meetings and maintain professional, positive, and effective working relationships.

Desired Qualifications

  • Familiarity with Missouri medical cannabis laws and regulations.
  • At least 1 year of cannabis retail experience.

About the Company

Vireo Health

Cultivates, manufactures, and distributes medical cannabis.

Vireo Health grows and makes cannabis products. It cultivates a wide variety of cannabis strains and manufactures products, then sells them through its own retail dispensaries and licensed third-party dispensaries. The company combines cultivation and manufacturing with direct retail access to ensure consistent product quality and availability for patients and customers. Unlike others that rely on scattered supply chains, Vireo operates vertically—owning both production and distribution channels—to control quality and service across communities. Its goal is to provide high-quality cannabis options while focusing on customer satisfaction and community impact, expanding access to medical cannabis and related products through its network of dispensaries.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Minneapolis, MN
Founded
Not listed

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