Optometric Assistant
About the job
- A High School Diploma or GED is required.
- BLS certification is required at hire or must be obtained within three months of hire.
- Clinical competency is required within three months of hire and every three years.
- Knowledge of medical and ophthalmic terminology.
- Knowledge and demonstrated use of customer service principles.
- Knowledge and demonstrated use of safety and infection control principles.
- Skills in customer service, time management, and organization.
- Computer use with a high degree of accuracy and attention to detail.
- Verbal and written communication skills.
- Ability to multitask and work independently in a fast-paced environment.
- Ability to learn and maintain optometry assistant competencies.
- Ability to problem-solve and use conflict resolution skills to develop and maintain good working relations with other staff and departments.
- Fine-detail manual dexterity with precision for eyeglass repairs.
- Room and screen patients for providers and perform optical and point-of-care lab testing.
- Document accurately and in a timely manner.
- Assist patients with optical orders, including optical benefits verification, frame selection, measurements, order entry, payment collection, order verification, dispensing glasses and contacts in person or by mail, adjustments, repairs, and warranty replacements.
- Assist with inventory management, including ordering, cleaning, returns, and frame placement.
- Assist with approval and reconciliation of invoices for timely payment.
- Acquire ocular imaging, including photos, optical coherence tomography, visual fields, and topography.
- Enter images into the medical record for provider review.
- Assist with triage, tracking, and scheduling of referred, recalled, or diabetic patients.
- Assist with phones, answer or direct patient questions, and handle paperwork.
- Work with Referral Care Coordinators, providers, and/or clinics to facilitate patient referrals.
- Order and maintain office and medical supplies.
- Maintain patient confidentiality.
- Work collaboratively to meet patient needs and organizational goals.
- Accompany the optometrist on field trips for 3–6 weeks per year.
- Perform other duties as assigned.
- One year of medical office experience is preferred.
About the company
Juneau Youth Services provides emergency, residential, and community-based behavioral health care for children, teens, and their families in Alaska. Services are tailored and strengths-based, delivered in home-like, least-restrictive settings where trained caregivers and clinical professionals form therapeutic relationships to support youth development and family functioning. The programs operate under the Teaching Family Model and focus on keeping or reunifying children with their families when appropriate. The organization has about 25 staff and positions itself as the leading youth- and family-focused behavioral health provider in Juneau, aiming to help vulnerable youth succeed and thrive.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Juneau, Alaska
Founded
1961
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Simplify's Take
What believers are saying
- Front Street urgent care opened May 31, 2026, expanding walk-in Juneau access.
- Mendenhall Valley compounding pharmacy opened August 2026 after years without one.
- Wrangell plans an 8,000-square-foot medical services building, extending SEARHC's footprint.
What critics are saying
- SEARHC filed an $8 million federal cost lawsuit in March 2024.
- Employees protested PTO cuts in February 2025, signaling retention and labor strain.
- Home health closed in Sitka by September 2025, exposing service fragility and possible contraction.
What makes SEARHC unique
- SEARHC dominates Southeast Alaska care, anchored by Sitka, Juneau, and Klawock.
- Mt. Edgecumbe Medical Center opened April 23, 2026, centralizing comprehensive regional services.
- SEARHC combines hospitals, pharmacies, urgent care, behavioral health, and tribal health access.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) Retirement Plan
- Paid Vacation
- Parental Leave
- Flexible Work Hours