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The Salvation Army

Christian social services nonprofit

Resident Assistant - Our House

Full-TimeDeadline 6/16/27
$18
Entry
Elmira, NY, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or GED is required.
  • Good communication skills are required.
  • A good understanding of alcoholism and drug addiction is required.
  • A strong willingness to improve oneself and help others is required.
  • Must be familiar with and comply with all Federal Confidentiality laws or CFR-42.
  • Must be willing to work weekends, holidays, and any shift.
Responsibilities
  • Maintain the operations of Our House and handle issues that arise within the house under the direct supervision of the Director.
  • Monitor clients' comings and goings.
  • Maintain the nightly note log and daily case notes.
  • Perform breath and urine screens as required and at random.
  • Conduct regular rounds throughout all areas inside and outside the building, making one's presence known.
  • Complete all required computer forms.
  • Act as a liaison between clients and day staff, referring problems to the day staff, House Coordinator, or Director.
  • Conduct random inspections of all areas of the house for sanitation and safety concerns.
  • Complete assignments left by the previous shift, such as obtaining signed releases.
  • Oversee meal preparation and kitchen cleanup.
  • Prepare the resident chores chart monthly.
  • Answer calls professionally, keep the phone available, and pass on messages.
  • In emergencies, call 911 and then the Program Director.
  • Monitor visitations.
  • Monitor the security system at least every hour as instructed.
  • Document information in the running note and individual note as needed.
  • Keep all receipts in safe storage.
  • Use the Quic Doc system to record incidents.
  • Ensure oven filters are cleaned monthly and document this in the cleaning book.
  • Ensure air-conditioning filters are changed monthly during the summer season.
  • Keep the linen room orderly.
  • Perform duties assigned by the Director or Commanding Officers, including food stamp inventory and receipts, statistics, and monthly ordering of general supplies from selected vendors.
  • Collect urine drug screens as instructed.
  • Administer regular breath tests as instructed.
  • Document test findings in the daily case notes.
  • Avoid power struggles with residents.
  • Call CASAC Staff or the Program Director immediately when help is needed to handle an issue.
  • Report incidents relative to general conduct to CASAC Staff.

About the company

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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