inDrive

Global ride-hailing platform with fare negotiation

Senior Systems Analyst - Grocery

Business AnalysisUpdated on Nov 13

Full-timeLimassol, CyprusNo salary listedHybrid

About the Job

Requirements

At least 5 years of experience as a system analyst in e-commerce, marketplace, or grocery.
Strong requirements and modelling skills, including UML, BPMN, state machines, and domain models.
A solid understanding of backend systems, including REST, event-driven systems, API design, idempotency, and eventual consistency.
Confident SQL skills to verify data independently.
Hands-on experience with AI assistants and awareness of their failure modes.
Clear written English and comfort challenging stakeholders with evidence.

Responsibilities

Turn partner and customer needs into traceable requirements and stories with Given/When/Then acceptance criteria and edge cases.
Model system behavior using state machines for cart, order, payment, and refund; domain models; and sequence diagrams.
Define API contracts and event schemas using OpenAPI and AsyncAPI, and specify partner and payment integrations.
Specify failure and concurrency behavior, including retries, duplicates, and timeouts, and define non-functional requirements with concrete numbers.
Shape service boundaries and data ownership with architects, recording decisions as ADRs.
Write specifications as machine-readable inputs for AI agents and review their output against intent.
Work with QA and analytics on test scenarios, events, and KPIs.

Desired Qualifications

Experience with partner integrations and payments, including PCI DSS.
Experience with spec-driven or AI-assisted development, including prompts, evaluations, and agent instructions.

We are looking for a Senior Systems Analyst to join Storefront Core, the team building inDrive’s marketplace backend for grocery and restaurant partners. You will own the specifications that our AI pipeline turns into services, with people approving at defined gates.

Turn partner and customer needs into traceable requirements and stories with Given/When/Then acceptance criteria and edge cases
Model the system: state machines (cart, order, payment, refund), domain models, and sequence diagrams
Define API contracts and event schemas (OpenAPI, AsyncAPI) and specify partner and payment integrations
Specify failure and concurrency behaviour (retries, duplicates, timeouts), and NFRs with concrete numbers
Shape service boundaries and data ownership with architects, recorded as ADRs
Write specs as machine-readable inputs for AI agents and review their output against intent
Work with QA and analytics on test scenarios, events, and KPIs

5+ years as a system analyst in e-commerce, marketplace, or grocery
Strong requirements and modelling skills (UML/BPMN, state machines, domain models)
Solid backend understanding: REST and event-driven systems, API design, idempotency, eventual consistency
Confident SQL to verify data yourself
Hands-on experience with AI assistants and awareness of their failure modes
Clear written English and comfort challenging stakeholders with evidence

Nice to have

Partner integrations and payments (PCI DSS)
Spec-driven or AI-assisted development: prompts, evals, agent instructions

About the Company

inDrive

Global ride-hailing platform with fare negotiation

inDrive operates a global mobility and urban services platform that connects passengers with independent drivers through a fare-negotiation system. Riders propose a trip price, and nearby drivers can accept, decline, or counteroffer, creating a peer-to-peer ride-hailing model. The service has expanded to intercity rides, delivery and cargo, groceries, advertising, and driver-focused fintech within its app. Unlike typical ride-hailing apps that use fixed fares, inDrive enables price negotiation and direct driver-rider interaction, and it pursues growth through a venture arm that funds ride-hailing-adjacent startups in emerging markets. This broader strategy aims to build a super-app for urban and gig-economy needs, with the goal of offering a wide range of mobility and urban services in 48 countries.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $532M
Headquarters: Mountain View, CA
Founded: 2012

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